Most banks and credit card companies have fraud policies that will cancel transactions and refund accounts if you report a hacked card quickly. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. If youre still unable to log into your account despite all of these steps, then you should contact Depops customer service for further help. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Its likely that youre unable to log into your Depop account for one of several reasons. Depending on the kind of inquiry, the team may need longer than 48 hours to respond. Here are the most popular ones: If you're still waiting for the staff of Depop to get back to you, it's time to hang up the phone or get out of the internet chat queue. Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. The Twitter support email said my account was reinstated under "new criteria". This means that you will not be asked to provide a phone number when you register, which makes the process much easier and more convenient. Can pre-loved clothes make fast fashion sustainable? If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. To avoid this situation, ensure that you answer any questions from Depop and provide them with sufficient evidence to prove your integrity. Generally, those who submit their identity documents via photo, scan, or PDF verification will receive a response within 24 hours. What if you can't log into your Depop account because the hacker has already changed your recovery email and password? even if there is no bank transfer, just the mentioning of it my account gets reported to depop as it is against the community guidelines! Dont give up just yet. We'll review the claim and decide on reimbursement. A ban is normally forever unless Depop messed up. "The fact that this has been going on for monthsis unacceptable. But when Ms Strike logged back in, she was shocked by what she found. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old. Read on to find out what you should and should not do to keep your reselling business safe. When you get the email, make a new and creative password that the hacker can't . Scan this QR code to download the app now. Who else would it be after all these years? While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". Be sure to include your username in the message, along with your request to delete the account. Follow the instruction in the e-mail to reset your password Still having trouble logging in? By: Author Olin Wade (Remodel or Move Stuff). Good luck! Make sure to only accept payments through trusted payment services such as PayPal or Apple Pay, as payment services offer a certain level of buyer and seller protection. DoNotPay can help you quickly appeal the suspension. Its important to note that once your identity has been verified, any items you list may be subject to additional checks, which may further delay the publishing process. com/ where they can search for answers to their questions in the FAQs, or submit a ticket to have their issue addressed as soon as possible. If you are caught using PayPal while underage, the consequences will depend on a few factors, such as whether or not you were aware that you were underage, and how often you had been transacting via PayPal without the appropriate age restrictions in place. If any purchases were made while the hacker was on your account, let your bank know. Click Yes or No below. Don't start crying just yet! I don't have any means of reaching out to either of them as I cannot make another depop account (second time I've been suspended ). I think it has something to do with Etsy acquiring them this year. Complete the form, specifying the issue you want to report and giving as much detail as possible. I don't think it's very professional or courteous to lock someone out of their account for no reason. The first step is to read the community guidelines thoroughly and follow the rules. (I've tried emailing - didn't work, I've inputted a support request on their website but I haven't had an answer and I've tried changing the password). Once your identity has been verified, you will be given a code that you can use to reactivate your suspended account. Additionally, the @DepopHelp Twitter account is available for customers to get answers to their questions quickly. If your Depop account is under the control of a hacker right now, let your bank know! Depop - money sent to another bank account holder by accident Depop - Security Deposit Depop - My daughter is banned View all Depop reviews & complaints Next review Write a comment By clicking Submit you are agreeing to the ComplaintsBoard's Terms and Conditions Depop Note that when you do this, you must be ready to provide any evidence that the platform may ask you to support your case. las ondas theta son peligrosas 1999-2023 PayPal, Inc. All rights reserved. If you: Following these simple rules will help prevent your account from being banned. Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. If you want to close down your loved one's account by following the same steps required for closing your own account, then you'll need their account information. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. please don't mention bank transfers in my dms! I agreed, and with over 300 pounds in my balance I got suspended by depop, not only have they made it almost impossible to get my money, they are making it even harder by barely responding to my messages. Reselling on different marketplaces like Depop is a fruitful venture. This could include blocking the user from using PayPal in the future and even reporting the infraction to debt collectors, which in turn could adversely affect the users credit score. OneShop is a financial technology company, not a bank. Your G Suite Account Has Been SuspendedWhat Now? Send a Direct Message: You can send a direct message to the Depop Support Team via the Depop app for a fast response.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. DoNotPay can help you quickly appeal the suspension . I said he should just ship it and if he wont give me a full refund. If your account is suspended, you can continue to: Access your accounts by visiting Etsy.com using a web browser. And so, with enough knowledge that will keep your account from getting suspended, you can focus on doing other things that will help grow your business. Reset your password, or follow these steps: Open the Depop app Tap Login > Forgot Password Enter your email address > Reset my password You'll receive an email from Depop shortly. Whether you are typically buying or selling, it can be devastating when your Depop account is hacked. It really is that simple. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan, Air strikes pound Sudan capital as truce extended. Please read rules before posting. Selling your gently used items or buying items on Depop is fun and exciting. First, they suspend my account out of nowhere, don't notify me whatsoever and do not provide me a reason for my suspension. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Use the Depop Password Reset page to send yourself a new password reset email. It typically takes Depop up to 48 hours to answer customer inquiries. Its also possible that a bug or an issue with your device is preventing you from logging intry using a different device, such as a computer, to access your account. 209 reviews for Depop, 1.4 stars: "My account was suspended as I had gotten hacked and not realised They are refusing to give my account back And there was money sat on that account from selling my items which they are also delaying to get into my account I am fuming" You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. The time it takes to verify identity on Depop typically varies based on the information provided and the method of verification. For some users, trust in the company has been dented. This will help the team prioritize their requests so that they can get back to customers as soon as possible. 5. Call or Post: Alternatively, you can call the Depop Customer Support team on +44 20 3582 0247 or write to the team at: Depop HQ, 2 Kings Norton Business Centre, 32a Birmingham Road, Kings Norton, Birmingham, B30 3ES. Ive told them to send it to me but have reason to believe I wont get it. No, you should not give your Social Security Number (SSN) to Depop. DoNotPay can write a strong demand letter on your behalf to get you unbanned. In this article, we'll show you how to make a new account, set up your profile, and start shopping! Once you have contacted Depop, they may require you to provide proof of identification and may ask further questions in order to verify your identity. That is why keeping your account safe and away from getting in trouble should always be your top priority. Stay vigilant, and if you suspect that something is off, dont take any risks. This review was chosen algorithmically as the most valued customer feedback. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. 2023 BBC. The process only takes a few minutes, then your work is done. There are two ways you can delete your account from here. When you get the email, make a new and creative password that the hacker can't possibly know. Depop doesn't allow users to have more than one account at a time, so this is the best way to start a new brand. To maintain a healthy and positive experience for all users on the platform, all Depop wants is to have all members of its community avoid negativity, respect everyone, and, most importantly, maintain all transactions in-app. These rules may vary depending on your country of residence, but generally, they include not selling counterfeit or illegal items, ensuring all items are labeled accurately and not misleading customers, not engaging in spammy or deceptive practices, and being transparent about the products being sold. Issue full and partial refunds. Privacy Policy. Like Poshmark or other clothing selling apps, Depop allows for thrifting and recycling of clothes. Hannahb_x. So it led me to believe I wont be getting the item and could be getting scammed so I opened a case and the seller is trying to partial refund me even though theyre the ones who hasnt made effort to ship the item and after arguing with them I asked for my money back or item and Ive got non. Dont Give Up if You Got Your Account SuspendedFile an Appeal Using DoNotPay! Video, The secret mine that hid the Nazis' stolen treasure. If a customer has an urgent issue, the customer service team encourages them to reach out by emailing [emailprotected]. DoNotPay can assist in appealing on your behalf on practically any platform there is. I recently bought something off of depop through PayPal for a good bit of money. By browsing this website, you consent to the use of cookies. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 3. Just share with us the information to verify your Depop account ownership and we'll take care of the rest. "You always know somebody who's had a Depop horror story. 3 Steps To Recover Your Destiny 2 Account From Ban, 3 Steps to Recover Your Suspended Poshmark Account, The Easiest Way to Appeal When Your Nintendo Account Got Suspended, 3 Steps to Follow If Your PNC Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Learn how to read the rules of the service, Any indication of a future date when the suspension will be lifted, Instructions from Depop on how you should proceed. Sneakers. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. The BBC is not responsible for the content of external sites. Everything you need to know before buying or selling on the handmade and vintage e-commerce platform for independent creators, What is Poshmark? If your account was suspended for violating Depops Community Guidelines, you can submit an appeal to Depop Customer Support and explain why your account should be reinstated. Go to the profile of the seller you want to report. Take charge and solicit DoNotPays quick assistance in getting your suspended account reinstated. Quit wasting time from your already busy schedule while attempting to get your account back. Sit back and relax while we do the work. Much less knowing when or if youll ever get your account back. There are a few ways to contact them: 1. Now they say they need to verify that it's me they are talking to.? She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. Cookie Notice Visit OneShop to learn more, or directly sign-up here to start your 7-day free trial. If your Depop account has been hacked, DoNotPay can help you get it back. It is possible to get your suspended Depop account back, depending on why it was suspended in the first place. Getting your Depop account suspended is bad for business. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_26',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_27',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0_1');.leader-4-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Overall, Depop does strive to provide a safe marketplace for buyers but it is still important to do your research before purchasing an item. One option is to email close@depop.com from the email connected with your Depop account. the item tracks as delivered and vinted release the funds. If you think Depop is asking for this information inappropriately, you should absolutely not provide it and instead contact their customer service team to inquire further. For example, we do not allow adult content, nudity, weapons, alcohol or tobacco to be listed on Depop. brittany puppies for sale washington. This includes: The email address associated with their Depop account. Request tracking information for any orders you make and dont forget to check that the order has been shipped before you send it out. Report suspicious activity and contact Depops support team. Accounts are suspended all the time on various platforms due to user behavior, prohibited actions, and sometimes even admin errors. Where is the first save point in Bloodborne? Reddit and its partners use cookies and similar technologies to provide you with a better experience. For those who choose manual identity verification, it may take up to 5-7 business days as the documents are verified by a member of the Depop team. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old account to make a new one. Ex: "It's so fashionable to have great password security" becomes "i5f2hgP$". To which Ive refused and said just send it then but I dont believe they will so Ive said send it or give me my money back because Im sick of arguing. No, it is not safe to give your Social Security Number (SSN) to Depop. Ive waited over a week for the item to be shipped and going back and forth with the seller saying theyll tell me when theyve done it and they never have. These steps apply to Personal accounts. However, the fun comes to a screeching halt when you find out that your Depop account has been suspended. Going through PayPal . And thats it! Then the next day they suspended my account again because of a specific listing that didn't meet Depop's guidelines. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Depops Customer Support team will review your appeal and decide whether or not to reinstate your account. You can get a full list of rules from the terms and conditions page.
Who Would Win In A Fight Sagittarius Or Leo,
Chris Sorensen Firehouse Subs Net Worth,
Tuscan Village Salem, Nh Mobile Homes For Sale,
Articles C