I actually found a lead on Google that led to me running a few malware scans. The status of the device should read: If theres a fault, that would be a good starting point for your problem. Remove all the external peripherals such as USB devices, USB flash drive, Hard drives and PCI-e cards. There are a few solutions to computer overheating problems. EC Firmware, BIOS are all up-to-date. Type the following command to view the event logs and press. LAPTOP RANDOMLY SHUTS OFF DURING GAMING : r/MSILaptops - Reddit Youre not alone. The solution to this is to leave the laptop after unplugging it and give it a few more seconds to switch to battery power, I've found this does the trick. If I am not writing, you will probably find me pushing an attack on Valorant or writing poems in a quiet cafe. Ensure to choose the drivers that are compatible with your Windows version. Any clue on how I could check this? It over heats in a very short period of gaming and while rendering in lumion and turns off automatically widout any warning. ), What is the conclusion? PC Randomly Turns Off - How to Fix Windows Computer Shutting Down Hopefully, opening it and applying Artic Silver did not void your warranty. What I would recommend you do is clean your computer, make sure the room in which you're working is well ventilated, use a stable power source, and elevate your laptop if some parts of the fan are on the under side. You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making mistake when installing. :|, You could also try to block a part of the exhaust holes , and see if the laptop will shutdown faster ( while in gaming ofc. Learn how your comment data is processed. Find all of the equipment and supplies you need in the links below. Hit ENTER to open it. Step 4: Choose Full scan and click Scan now. I don't "think" its an overheating problem, but I could be wrong. Driver Easy will then scan your computer and detect any problem drivers. Then you can clean it with a cloth or, even better, with a compressed air vacuum cleaner. freeCodeCamp's open source curriculum has helped more than 40,000 people get jobs as developers. Well talk about various reasons why your MSI laptop might shut off and what you can do to fix each one. Now in my understanding when HDD powers down - the files (read system) is still accessible, where as in SSD scenario - power down SSD crashes the whole system. RE: GT780DXR CPU overheating problem. 4. So lets jump ahead and find out how to fix your laptop that keeps shutting off randomly. Heres how to do it: 1) Open Control Panel in your laptop, and select view by large icons or small icons. When pressing down the power button to start up the PC, the PC shut down immediately after starting, the fan stopped spinning. It is best to do your research and find out which suits you. Each time the game launches it goes to sleep. Click on System. Copyright 2023 Micro-Star INT'L CO., LTD. All rights reserved. If this solutions doesnt work, dont worry. I monitored temps and logged them using GPU-Z. Windows Central is part of Future US Inc, an international media group and leading digital publisher. The reasons can be various, and the common reasons are the hardware faulty, your CPU overheated and sometimes the virus can also lead to this problem. Step 4: Switch to the Details tab and click the "Device description" drop-down, then choose Hardware Ids. 2) Run Driver Easy and click the Scan Now button. Copyright 2022 | Technize.com, All Rights Reserved. All rights reserved. 6) Restart your laptop and see if it fixes the issue that your laptop randomly turns off. The step below show you how to turn off fast startup on Windows 10: Step 1: Launch the Control Panel by pressing the WIN button on your keyboard, typing "control panel" (without quotes), and hitting ENTER to open up the first search result. Hope this post comes in handy and gets your laptop back on track. So before throwing your laptop out of the window, read on. You may have to resort to third-party software. Seems like you should pursue the warranty on this laptop. Or to understand if Windows Update suddenly rebooted to apply a cumulative update or if the device lost power unexpectedly. Select [CPU] tab to find the compatible CPU models. What noises did your computer make just before shutting down?Help support our channel:1. So whenever this issue happens in your computer or laptop, you should first check and fix the overheating problem. Type in your model on the top right corners search bar of MSI official website, hit [Enter] to find the matching result. When it comes to the power supply of the laptop, you might notice frayed or disconnected cords. If you read this far, tweet to the author to show them you care. So you should keep your laptop in the rather open area, where there is less debris or dust, and let the fan works properly. Msi Usa Unfortunately, Windows Defender may not detect it, so its worth trying another antivirus application such as Avira and Panda. An issue with the BIOS can cause the computer to shut off without warning though something you might get the dreaded Blue Screen of Death with a hopefully understandable message about why the issue happened. How to Fix an MSI Computer That Runs For a While and Then Shuts Off If the CMOS battery is not an issue, your OS might be crashing, or some system files went missing. It tends to happen when its running on battery power but has also occured when plugged in. The next step would be to use MSIs Dragon Center software to turn the power down to the graphics card or processor even if just a little bit if the laptop is overheating. My MSI GP76 with RTX 3060 and i7 10870 randomly goes to a black screen mid game at least once a day. 2) Click Power Options. Please delete unnecessary files or move the files to an external storage device if your storage is full. I've had an MSI gaming laptop for about 8 months now, has worked great. 5 Ways to Find Printers IP Address (All Brands), Fix: System Cannot Find Any Bootable Devices, Ink Cartridge Not Recognized? If your battery does not last long or the percentage drops suddenly, it means the battery could be causing your laptop to turn off randomly. I'll let MSI know what I found and we'll see how they want to do it. Also, an outdated BIOS can cause problems shutting down your laptop. (Note: When the PC is running, each of the hardware parts will consume a certain amount of power depends on the power consumption of the device; the stability of the computer is not only affected by the hardware performance, but also by the power supply. So check the power cord and make sure its properly connected to the power source. Run your fingers over the sides and bottom of your laptop to check if its overheated. Step 7: Navigate to the website of the GPU manufacturer and download an updated driver. When you buy through links on our site, we may earn an affiliate commission. You might also be experiencing problems related to windows updates. Why Is My Sonos Blinking Orange? Visit our corporate site (opens in new tab). The most common MSI problems that result in laptop shutdown off include software issues, internal hardware disconnects, and overheating, Sometimes updating your BIOS and Windows software can fix the problem. Everything looks good. Run your fingers over the sides and bottom of your laptop to check if it's overheated. Mauro Huculak is technical writer for WindowsCentral.com. Since the Windows update also downloads drivers for all the essential hardware components such as the monitor, storage, etc., you can only update select components. If it doesnt turn off, your operating system may be corrupted and youll need to factory reset your laptop and reinstall Microsoft Windows. my msi laptop randomly shuts down when i play league of legends (but when i plug it and turn on performance mode and play its good but still there is noise) and doesnt want to start till i plug it it does that when i open the game with the laptop not pluged charging model is gf 63 9sc can someone please explain whats happening + it also started making noises but not constantly like errr quiet and errr again the sound its like coming from center it hasnt been a year sice i got it like 6 months, I was playing league of legends the other day on battery and the laptop, randomly shutdown and didn't start up till I pluged it into charger this is the second time to happen. We also provide all the information about PC Build, PC Component, Networking, Computer Hardware, and Software on this site as well. While playing a game yesterday, it instantly shut off. But if things seem out of your hand, you can drop your laptop for routine maintenance. You must log in or register to reply here. Some of the fixes listed below are easy to do, while some might need you to contact a professional for help. Apart from these ways, there are others you can use to fix this issue such as updating BIOS and checking up on the hard drive. the problem seems to be getting worse: 1st time it happened during windows boot recently it was doing it during bios post messages now it stays on for a fraction of a second and than turns off [EDIT2] Highest I've seen is 90 C. But it's shut off anywhere between 65 C - 90 C. Last one was running steady at 71 C. Vents are clean. To update any driver, open Device Manager by right-clicking on Start and selecting "Device Manager". Type in your model on the top right corners search bar of MSI official website, hit [Enter] to find the matching result. I did 100 heel touches a day for a week heres my results, HPs new laptop is IMAX Certified and yes, that does sound pointless, Acer Swift X16 challenges MacBook Pro with 3K OLED display and RTX 4050 GPU, I just played Cyberpunk 2077 on my iPad Pro and the results match a powerful gaming PC. Step 8: Install the driver and restart your PC. MSI Laptop Can't Shutdown or Restart : r/MSILaptops - Reddit MSI tends to represent themselves well with customer service and can walk you through what to do and they can do to help your laptop stay on. Click on [Windows icon] --> select [Power icon], pop-up context menu will include options such as sleepshutdownrestart etc. It does charge when plugged in. I could be the thermal paste has a "bake out" issue. Yes, it will take some time to complete, but its worth it. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Type above and press Enter to search. (Choose shutdown to turn off the PC) How to end Windows background tasks and processes When Windows 10 is running multiple programs, the system might freeze up and unable to close existing processes. Note: the screenshots below come from Windows 10, and the fixes also work on Windows 8 and Windows 7. Theyll keep asking you to reboot then one day you might find that your computer just shuts off or restarts at an inconvenient time. My computer has been running fine and then suddenly started turning off on its own. What option do you currently have selected ? E.g. It can also happen when youre playing a game and you or a friend accidentally trips the power cord. The common hardware parts that cause the issue, apart from the cooling fans, are: If you suspect these hardware parts are malfunctioning, it is best to contact professionals or your manufacturer and explain your problem and worries. If the drivers crash, you may experience these random shutdowns. This problem can be especially prevalent with gaming laptops like an MSI because, put simply, between a graphics card and a higher end processor, they can produce lots of heat. Unfortunately, its been reported that the thermal paste that comes with many, even higher end gaming laptops, might wear out and eventually not provide the thermal protection the computer needs. Not immediate either, would play for about 15 minutes before it happened. This way you can avoid problems like overheating and sudden shutdowns. Theres a possibility that your laptop is infected with a virus or malware thats responsible for the random shutdowns youre struggling with. This is a safety measure because damage to both hardware and software components can occur if your machine gets too hot. 4) Click Change settings that are currently unavailable. Expand each of the hardware sections such as, The CMOS battery (similar to the picture below) is, Lack of or too much thermal compound (only if you recently removed the processor fan), Peripheral short circuit (such as USB port or power port). Therefore, you should have your laptop checked by experienced laptop repair companies or the manufacturers service centers. On the search box type Winver and hit the enter key. Generally the hardware faulty can cause your laptop randomly turning off, and you can remove the connected hardware from your laptop and see if its where the problem lies in, especially when you recently added new hardware device to your laptop. Find out why and how you can fix them! You can also use Windows Security: a built-in security software that comes with your Windows. Step 2: Switch to the Virus & Threat Protection tab on the left. One of the main reason laptops turn off randomly, especially during heavy use, is when it overheats. In the event that none of our advice works, ask MSI For help- especially if you are under warranty. This guide will show you the steps to check why the device shut down on Windows 11. A loose connection might be the cause of your shutdowns. Ensuring your processor fan is clear of obstructions can reduce the chances of shut offs because of overheating. The supply gets pretty hot. 2. Our mission: to help people learn to code for free. Answered! The graphics card powers your visuals, and having an issue there can cause problems beyond flickering screens and the computer could shut off to protect itself from incorrect communications. Although I have no idea where that file came from. The process of changing a CMOS battery in a laptop, although easy, can be quite daunting if you do not want to mess with the hardware or have little knowledge about it. In my case, this would be driver update for Intel(R) HD Graphics 520 drivers / HP HP EliteBook 840 G3. But with the Pro version, it takes just 2 clicks (and you will get full support and a 30-day money back guarantee). To configure the laptop to use an external display as the primary monitor, use these steps: Open Settings. The internal hardware components of your laptop generate heat, and the cooling fan helps reduce the heat. May 5, 2021. If your laptop always gets overheated, you should consider invest a laptop cooler or cooling pad, and you can buy one from the Internet. Dec 12, 2020. You can use any genuine antivirus software from the market, such as Avast, AVG, or Kaspersky. Chris Martin is a professional tech writer. Go to Download driver and firmware for Surface, choose Surface Laptop. My problem is that when I shut down the device and turn it on, (fully charged or not it doesn't matter) battery drains about 2-3% on average (in about 15h) sometimes a bit more, or less. yea thats what I was thinking, does it cut off with the battery/does the battery charge at all, check your power cord with a multimeter if you have one. In this video, our Certified Technician works through the step-by-step process that we would u. You don`t have a power issue . Laptops and computers can have odd hardware issues. A faulty battery can cause the laptop to shut off randomly in most cases. You can also opt to increase the laptops storage if feasible. Usually, you don't think about reviewing this information as long as Windows 11 starts up again correctly. If you recently installed new hardware, try removing it to see if the problem is fixed. well correct me if I am wrong but that is a sure sign of a dead battery buy a new one. If it fixes the issue, you should have found and fixed your problem. New MSI Gaming laptop randomly goes to sleep Solved! - msi laptop shuts off when unplugged | Tom's Guide Forum New York, Automatically update drivers: if you dont have time or patience, you can do it automatically with Driver Easy. The solution in this scenario is to update your BIOS. If the problem still persists, please continue the troubleshooting process below. Share your problem with us in the comment section below and well help you.
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