You can choose the value of your auto recharge. }, $8.86 per day remaining on your 7-Day Express Bus Plus card. If not, you can print this form (or get one from a station agent) and mail it to us here: If you believe that you were incorrectly charged by an OMNY reader, you can dispute a charge in a couple of ways: Our goal every day is to give you the best service possible and, when something goes wrong, to fix the problem as quickly as we can. If you need to add an email address to your Seniors Card account, please contact the Seniors Unit on 1800 819 961. Please don't include any of your personal information in this box. Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time. The minimum recharge is $5 and the maximum amount you can store on your card is $200. Sadly, the way the key structure (there are about 4 keys) is set up, there is no key that will let you access the card value in a read-only fashion. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. If you need your password reset, please emailseniorscard@sa.gov.au and staff will email the details to you. -&. If you don't live in South Australia, contact the Seniors Card office in your state or territory to find out whether you are eligible. Scroll down and tap Add Card. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: visit www.adelaidemetro.com.au/seniors click on 'Manage metroCARD' enter your personal account details. Adelaide Metro offers some free public transport services within the city centre. On trains, trams and O-Bahn buses, you can get on at any door. In line with the metroCARD terms and conditions (PDF, 349 KB), metroCARD and associated products and services are non-refundable, unless you are a South Australian Seniors Card holder or an authorised representative of a deceased registered metroCARD holder. "login": { Check eligibility if you haven't already done so. We no longer support this browser, so parts of the site might not work as you expect them to. The Seniors Card South Australia website is licensed under aCreative Commons Attribution 3.0 Australia Licence. To set up an online account, you need an email address. Please tell us how this page helped you. PK ! The MTA deactivates your current MetroCard and mails you a new one, which may potentially take four weeks to reach you. Tram, Moseley Square, Adelaide, South Australia Tourism Australia. How do I check Adelaide metroCARD balances? Auto-recharge means nominating a credit card and an amount that will be automatically loaded onto your Seniors Card when your credit falls below the minimum of $15. Your card is protected against loss or theft as long as you bought it with a credit or debit card at a MetroCard ticket machine. Related information metroCARD conditions of use (PDF, 349 KB) Seniors Card How to catch a bus, train or tram Passenger behaviour and safety Public transport apps The machines accept coins and card payments, but not bills, which was a common criticism of the previous generation ticket vending machines. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. Youll need to answer some questions to confirm that you are the registered account holder. You can also book tours to many of the stunning destinations outside of Adelaide and leave the driving to someone else. Please visit the operators website for further information. Probably tried the debit card too you pathetic bastard, glad I cancelled that right away. "startScreen": "gigya-update-profile-screen" Please check back later to finish subscribing to service updates. Brooklyn, NY 11201. by calling the Adelaide Metro InfoLine on 1300 311 108. Please tell us how this page helped you. "profileUpdate": { Passengers could trade their existing Multitrip Metrotickets in for Metrocard trips. Document #: 9213000 Version: 5Page 1 of 4. How to get to Australia's most iconic cities. You can watchonline video tutorials about how to validate when boarding public transport. You will not receive a replacement MetroCard; your refund will be in the form of a credit back to your credit, debit or ATM card for $4.04 per day remaining on your 30-Day card and $8.50 per day remaining on your 7-Day Express Bus Plus card. On most buses, you must get on through the front door. Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. Some websites which are linked to the Tourism Australia website are independent from Tourism Australia and are not under the control of Tourism Australia. There are several options for reaching the city from the airport. It was originally scheduled to become fully operative in early 2013. Once you have logged in for the first time, you should change your password. If you live in South Australia, aren't working more than 20 hours per week and are 60+, apply for a Seniors Card now. If you have an online metroCARD account, it gets updated every night and will show your new balance and transaction history the next day. To receive a refund, please visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. Other ways to apply Start now Transport concessions for asylum seekers Who can apply You can apply if you: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. $4.24per day remaining on your 30-Day card, and. Phone: 1300 311 108 (metropolitan customers)Phone: 1800 182 160 (regional customers)TTY: 8303 0844Lines are open 7:00 am to 8:00 pm, 7 days a week, North Terrace, AdelaideMonday to Sunday 7:00 am to 8:00 pmSelected special event days 7:00 am to 12:15 amView location map. Thanks for contributing - your feedback helps us improve this website. You can order replacement Metrocards online. Use the service finder to locate a metroCARD agent near you. Don't include any personal information.If you need a response, send an enquiry instead. If you'd like a response, please contact us. This website is licensed under a Creative Commons At Park 'n' Ride car parks you can leave your car and transfer to an Adelaide Metro public transport service to complete the journey. Order an interstate Seniors Card member 14-day free travel ticket. When you validate your metroCARD on a bus, train or tram, watch the screen. Please note your metroCARD account updates overnight, which means any recharges you buy or trips you do in one day won't display in your account until the next day. Each Metrocard has its own unique number that, once registered, is unique to your account. Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. Find out more. We can't respond to what you write here but you can contact us instead if you'd like a response. Your login is the word 'SENIOR' followed by an underscore (_) and then your seven digit Seniors Card number (eg SENIOR_0000000). The trains and trams have the recharging stations on board atleast now. You can use a metroCARD to pay for this airport service. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. You cant transfer or get a refund for time left on an unlimited-ride card. Find out how you can request a replacement card if yours is lost, stolen or broken. These details will be saved and used for all future Auto recharge triggers. The Seniors Card has the metroCARD technology built in which means you only have to carry one card to access discounts on goods and services and public transport. Thanks for your feedbackWe use what you tell us to help improve the website. Dual-purpose validators have been installed on all buses, trains and trams and will accept both Metrocards and Crouzet tickets. Improve this listing. Hi, any customer who performs a remote recharge to their metroCARD via the InfoLine or online will have their recharge amount available on their metroCARD within an hour of performing the recharge. adelaidemetro.com.au. If you have questions about the Seniors Card program, including how to use it on public transport, see our frequently asked questions. If your Metrocard was registered with us, we can transfer any remaining credit from your old card onto the new one. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. Current SA Seniors Card members If you are an existing South Australian Seniors Card member and need to update your details or request a replacement Seniors Card, use Seniors Card member online services. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. Please check back later to finish subscribing to service updates. Look after your metroCARD it can stop working if it is bent, punctured, cut, or exposed to extreme heat or radiation. The transit authority began testing the open loop contactless ticketing system on the city's tram network in September 2020 . If you recharged online or by phone, your new funds will be available in about an hour. The validator will display the metroCARD balance and, if the balance is low, will also flash a green light. }, APPLICATION FOR MOBILITY PASS metroCARD Special Pass. If you are a South Australian Seniors Card holder, your user name is SENIOR_, followed by the 7-digit number of your card, e.g. File a claim online You can file an online claim for these issues: Balance Protection Claim Check on the status of a MetroCard claim previously submitted Lost or stolen Reduced-Fare MetroCard MetroCard not returned from bus farebox/AutoGate MetroCard Vending Machine problem Overcharged MetroCard Select Bus Service MetroCard Fare Collector A Transport Concession Card entitles the holder to concession travel on Adelaide Metro bus, train and tram services. Lost, stolen or damaged metroCARDs How much is a metroCARD in Adelaide? "taIdRetryLimit": 3 "custAction": "event2" Email. Your email has been successfully verified, please click the button below to continue to log in. If you need to talk to us about your password or account, please call the InfoLine on 1300311108 or visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. Please tell us what you were trying to do and why this page was unhelpful. How should we update you? To access your metroCARD account on the Adelaide Metro website, you need to have a login and password. Use the service finder to locate a metroCARD agent near you. Submit your application online or find out how to apply via a hard copy form. SMS In Australia, airlines, trains, buses and ferries have accessible options for people using mobility devices, as well as services for hearing and vision impaired travellers. If you need to change a recharge amount, simply setup a new recharge and itll overwrite your old one. South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. You can file up to two claims per calendar year. We can only track, cancel or replace registered metroCARDS. A single trip lasts for 2 hours and you will only be charged once in this timeframe, no matter how many times you validate your metroCARD. Order an interstate Seniors Card member 14-day free travel ticket. They won't be able to modify your account details, cancel or remove metroCARDs from your account. We have detected you are using an out-of-date browser. Insert your reduced-fare card into the MetroCard machine in stations. You can now recharge your MetroCard online! the MetroCard, MetroCard Vending Machine Receipt or Select Bus Service (SBS) Receipt is received by the MetroCard Customer Claims center: . Information on listed products and services, including Covid-safe accreditations, are provided by the third-party operator on their website or as published on Australian Tourism Data Warehouse where applicable. You can order a replacement card by: Logging into your online account if you have previously registered. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. Most MetroCard claims can be filed online. Enjoy the learners permit, old kfc receipts, $3 worth of bus trips you took and . } "FYASignUpDtmConfig": { When you validate your metroCARD on-board a bus, train or tram, or at barrier gates, the validator will flash both green and yellow lights to show it has auto recharged the metroCARD, and will display the new balance on the screen. discounts and special offers from businesses, free travel on Adelaide Metro buses, trains and trams, Find out about the benefits of joining the Seniors Card program, Seniors Card in other states and territories, Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). This will become your username. We acknowledge the Traditional Aboriginal and Torres Strait Islander Owners of the land, sea and waters of the Australian continent, and recognise their custodianship of culture and Country for over 60,000 years. [3], In 2013, it was announced that Metrocards would be able to be used to access secure bike cages, at railway stations fitted with the necessary equipment, for an annual fee. Payment methods accepted by this machine are coins (except 5c pieces), bills (except $50 and $100 bills), and EFTPOS. "screenSet": "Aus-ProfileUpdate", enjoy your metrocard. Yellow validator machines are located inside the doors of all vehicles. As a courtesy, passengers should offer their seat to elderly, pregnant, or any passenger who looks like they could use a seat. "validationFavouritesUrl": "/bin/australia/favourites/sanitycheck", If you have lost or left an item or Metrocard on the bus or ferry, please contact the operator of the service you were on. Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. You can do this, You can use a contactless credit card, debit card or mobile device to. mailed in. If you dont pay by the due date, we will cancel the auto recharge and, potentially, your metroCARD. Heres how to get around Adelaide with ease. We can't respond to what you write here but you can contact us instead if you'd like a response. When is the best time to visit Australia? Our subscription service is temporarily down for system upgrades. Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, refunds at the Adelaide Metro InfoCentre will be in cash only, refunds and credit transfers require the Seniors Card member to be present or available via phone, if you have less than $5 credit, the refund or credit transfer will need to be completed at the Adelaide Metro InfoCentre, credit, and a recent validation, will still be required on Seniors Cards to access the discounted parking at the, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). From Adelaide Railway Station, you can catch the Outer Harbor line train to reach destinations such as historic Port Adelaide and the beachside suburb of Semaphore. Both validators feature indicator lights and an LCD display showing information to users such as ticket type, debited value and credit balance (if any), and errors. Please don't include any of your personal information in this box. We no longer support this browser, so parts of the site might not work as you expect them to. Please bring the metroCARD(s) with you. Learn how and when to remove this template message, "Public transport Metrocard ticketing up and running on SA buses, trams and trains by November", Multitrip tickets for Adelaide public transport to be invalid soon, "Safe and secure parking for O-Bahn commuters at Tea Tree Plaza", https://en.wikipedia.org/w/index.php?title=Metrocard_(Adelaide)&oldid=1148581562, Two-hour unlimited trips from first validation, This page was last edited on 7 April 2023, at 01:55. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. (Cards purchased with cash are not protected. If your auto recharge fails (e.g. Find out how you can request a replacement card if yours is lost, stolen or broken. Treat it like cash. You can recharge your Seniors Card with a credit card or you can set up auto-recharge. "homePagePath": "/content/australia/en.html", The metrocard is only a pain because it's difficult to reload / limited places. We can't respond to what you write here but you can contact us instead if you'd like a response. We deduct a $5 administrative handling fee from the refund amount for the second claim. You will only need to add credit ($) to your Seniors Card if you want to access the discounted parking at the Tea Tree Plaza Park n Ride. Copyright 2023. Printed timetables are available from Adelaide Railway Station, the Adelaide Metro Info Centre, and some shopping centres. 1.8 You can use your Metrocard on all Adelaide Metro bus, train and tram services. Just give us a call on03 366 88 55 or emailMetro@ecan.govt.nz. Seniors Card holders: Use SENIOR_and your seniors card number e.g. You can file an online claim for these issues: If your problem isnt on this list, print a claim form to mail to us with your MetroCard. 130 Livingston Street Choose an amount to put on the card and tap Add Money. There are a few ways to add credit to your card. Adelaide airport is eight kilometres from the centre of the city and is easily accessed by car, bus and taxi. If you'd like a response, please contact us. The date is located at the upper left corner on the back of the card. We can only transfer balances to/from registered metroCARDs (unless it is a faulty card) and you need to be the registered account holder. You dont need an online account to use a metroCARD. Adelaide Metro will use its best efforts to advertise changes to these conditions of use before they commence. }, lost or stolen, you have balance protection; Call 511 or 718-330-1234. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: You can recharge your Seniors Card with a credit card or you can set up auto-recharge. If you recharge online or over the phone, the funds will be available in around one hour and will load to your metroCARD when you next validate it. Tq l By clicking any link on this page you are giving your consent for us to set cookies. From December 2014, validators no longer accepted Multitrip tickets, however users could continue to convert them to Metrocard Trips until 28 February 2015. Visit the MetroCard Customer Service Center or any MetroCard bus or van to report your MetroCard lost or stolen.
Christopher Gregory Obituary,
Oracle 19c Dbms_network_acl_admin,
Articles L