Youre a waste of space.. After a brief period at a facility in Torquay, she was sent back to Huntercombe, where she stayed for another nine months. Were committed to helping every person we support feel safe, happy and empowered, enabling them to live the best life possible. She looked like shed been in a fight. 2023 BBC. Bonnie describes how she and other girls were repeatedly force-fed with a nasogastric tube. How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. Huntercombe Lane South, Overview; Departments and services; Facilities; Ratings and reviews; Leave a review; No reviews. Situated in Maidenhead, we specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. Yet she quickly became alarmed by what she describes as a profound lack of care, resulting in the death of a patient earlier this year, the full details of which cannot yet be disclosed. The Active Care Group says it is unable to comment on incidents that occurred before it took over The Huntercombe Group. Alice Sweeting was in the Maidenhead unit between 2020 and 2021. Active Care Group has been providing complex care for over 30 years. Despite significant improvements noted in the latest CQC inspection, Taplow Manor has received a disproportionate amount of media attention in recent years. 0000002025 00000 n She said it led to her making "an attempt" three or four times a day. For some of 2021 the CQC was so concerned about the Maidenhead unit it told the hospital it could only admit patients with written permission from the regulator. The Huntercombe Group said it had "learned lessons". As well as not being believed, your life is inherently devalued., Leanne Patrick, a nurse specialising in gender-based violence, said: Predators are attracted to places where they can have power over vulnerable people, and its no surprise that we would find a greater concentration of assaults occurring in mental health settings than in the broader NHS. It felt as though she had died, and there was this thing that looked like my daughter sitting across from me, but I had no relationship with her. The Maidenhead unit is currently rated by inspectors from regulator the Care Quality Commission (CQC) as "requiring improvement", and the Stafford unit as "inadequate". And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". Four years on, she remains visibly distressed by her experience. 3 Central Institute of Mental Health, Medical Faculty Mannheim, Heidelberg University, Mannheim, Germany; Psychiatric Hospital, University of Zurich, . 0000108229 00000 n The waiting time for psychology and family therapy was six weeks and there were "too few" specialists employed at the hospital. 0000096475 00000 n Huntercombe Hospital - Maidenhead is a specialist child and adolescent mental health inpatient service (CAMHS). Her eyes were swollen shut, and she had a black eye. We offer culinary schools to allow for the learning of new life whilst skills, that will with independent living in later life. She said: "Sometimes when they were trying to get me in holds, they would swing me round really hard and I would fall into the wall so I would get bruised knuckles. She blames the care she received for the deterioration in her condition, describing how she was restrained. Julie felt staff didnt attempt to follow this guidance. The Fullers are among many who think it should be closed down, incredulous that neither the CQC nor NHS England has done more. The data lays bare for the first time the horrific scale of sexual incidents reported at Taplow Manor, though concerns have previously been raised in relation to Huntercombe hospitals, which are now run by Active Care Group and were formerly managed by the Huntercombe Group. It was heartbreaking. Farewell NHS Covid app but is the pandemic actually over? In a statement, Huntercombe Young People Ltd said: "We recognise that significant change was needed at our Maidenhead hospital and we have recently brought in a new leadership team to roll out an urgent action plan. "Listening to the evidence around Mia's death and how she managed to take her own life within such a supposedly secure unit was disgusting," Tori said. From the west, Huntercombe Hospital Maidenhead can be accessed via Bath Road (A4) from Maidenhead town centre. Why not be the first? I am concerned that the wellbeing of Active Cares patients is disregarded in favour of profit.. Reacting to news of the hospital closure, her mother Nikki Boughton-Smith told Sky News it was a "really amazing first step in recognising that there's been years of abuse, neglect and wrongdoing". Huntercombe Hospital in Maidenhead has been placed in special measures by the CQC A mental health hospital where blood stains were found on a wall has been placed in special measures, the. 0000080790 00000 n What it looks like. Are you sure you want to delete this comment? Huntercombe Hospital Maidenhead, in Berkshire, cares for children between the ages of 12 and 18. Huntercombe Hospital Maidenhead must still improve - BBC News 0000010598 00000 n There are a lot of patients who maybe caused significant harm to themselves, which could have been avoided had we had more staff.". 169 0 obj <> endobj xref She was discharged in March 2016 without adequate support, she claims. Maidenhead, Umairah Malik, of eating disorder charity Beat, says: Guidance states [force-feeding] is a last resort, and every other option must be exhausted: this might include a choice of foods or supplements, distraction techniques or extra support.. Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. "We, as parents, were reassured by staff that this was standard practice, although we have subsequently learned that restraint should only ever be used as a last resort, not as a routine procedure. We draw on a wide range of evidence to help inform how we treat and support every young person we care for. A spokesperson for Active Care group said the "difficult" decision to close the hospital was made after the Thames Valley. 0000081167 00000 n 0000003319 00000 n In 2017 she spent three months in Leigh House, an NHS psychiatric service in Winchester. There's no need for the service to take further action. Girls would self-harm and there would be blood up the walls from where theyd hit their heads, she recalls. By then she was desperate to die andmade several attempts on my life. Child and Adolescent Mental Health | Active Care Group UK She said: "Overall, my stay was a traumatic, lonely and isolating year and a half. The practice is permitted under NHS guidelines, but Huntercombe reinserted the tube for every feed, which is against best practice, according to the Royal College of Psychiatrists. What is clear from talking to Amber, her family and other former Huntercombe patients, is how they struggled with inadequate care which they were told was "normal". I was dragged into the feeding roomand then held down. She falters and cant speak. NHS England paid The Huntercombe Group almost 190m in the years since 2015. Amber was 15 when she went into the Maidenhead unit with serious mental health problems. But she says: I was never even admitted to A&E, and had to wait for them to pass through my body. Any other browser may experience partial or no support. 0000011507 00000 n And I don't think I'm the only one. The incident led to an outcry from former patients who started a petition to seek the hospitals closure. Julie visited Bonnie once a week. Ofsted Registered Independent Special School. Taplow Manor. Months later, a tragic incident resulted in the death of a young girl on the ward. The postcode to use for the Sat-Nav is SL6 0PQ. Official information from NHS about The Huntercombe Hospital Maidenhead including contact details, directions, opening hours and service/treatment details At this point, however, the parents put their faith in the hospital, unaware Bonnies experience there would leave her with PTSD. 0000034103 00000 n Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . Id scratch my legs or arms until the skin came off or bang my head until I almost knocked myself out.. A mental health hospital for young people must still make improvements in several areas, inspectors have said. Published: 22:44 BST, 2 November 2022 | Updated: 22:44 BST, 2 November 2022. We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. Where we find issues we have taken, and continue to take, decisive action. The government must learn lessons from its past failings in order to protect patients.. A young female patient also made a report to the police of an alleged rape by another patient in 2019. The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. One ex-member of staff told Femail she chose to leave after a patient died in tragic circumstances in February. It provides specialist mental health services for adolescents and young people from 12 to 18 years of age. Taplow Manor - Care Quality Commission - CQC Taplow Manor was threatened with closure by health watchdog, the Care Quality Commission, last week if it failed to make improvements following a damning report. Go outdoors: TV presenter Gethin Jones reveals the one lesson he's learned from life. Due to patient numbers reducing, we will lose specialist staff and therefore the ability to provide an effective and safe service to these young people. "It's like whatyou read about asylums and workhouses, and it was horrendous. CQC rates Taplow Manor, formerly known as Huntercombe Hospital In May of this year, the CQC suspended ratings for the hospital, which was told to make urgent improvements. "Our sincere condolences go out to the young person's parents and all who have been affected. Huntercombe Hospital Maidenhead - Tamar Ward | AccessAble In May 2020, Bonnie was diagnosed with PTSD by a child psychologist, and in January 2021 the independent review found there were 172 incidences of the use of restraint for feeding her. ", An NHS spokesperson said: "All services must provide safe, high-quality care and deliver on the commitments in their contracts. The hospital is 60 miles from the family home, near Southampton, but due to a lack of beds in Hampshire it was the nearest option. What happens is that not only do they tell you no one will believe you, they can make all kinds of other threats as well. Her daughter Mia was 17 years old when she took her own life in March 2017 at Huntercombe's Norwich unit. A single childrens mental health hospital with just 59 beds reported more than 1,600 sexual safety incidents in four years, shocking NHS figures reveal. When patients tried to get help from the nurses station, they were ignored. The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. 0000080497 00000 n The BBC is not responsible for the content of external sites. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. 0000001376 00000 n Neve Smith, a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. To imply otherwise is misleading, as reporting incidents is critical in terms of creating a no blame culture and making sure patient safety issues are addressed quickly.. Finally, a nurse explained that the injuries had been caused by Bonnie headbanging, leaving Julie really shocked and upset. Practitioner Review: Current best practice in the use of parent Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. She was brutally restrained and was allowed to self-harm, including significant episodes of cutting. Some young patients were given sleep drugs not licensed for under-18s. It felt like very quickly, from admission, we lost our daughter. This is how she describes her life now after her time at the unit: "I have pretty much daily seizures, walking difficulties, tics and more. She admits finding it hard to relax, and after our interview she goes for a drive with her father to clear her mind. Police investigating death after 'incident' at Huntercombe Hospital This means we have also aligned them with the five domains of the Care Quality Commission (CQC) inspection standards to ensure we provide the very best care possible to all our residents. 0000100735 00000 n She was admitted after trying to take her own life, but says "it was awful" and being there made things worse. She recalled one female staff member crying because she didn't know how to help her. I saw a child kneeing herself in the face. Huntercombe Hospital - Maidenhead - Care Quality Commission Sometimes it would be painful and they wouldn't listen.". We will publish a report when our review is complete. SL6 5LH. She also claims that patients on high observation levels, because they were at risk of self-harm, were left to go to their rooms alone. ", The CQC said: "Active Care Group is subject to close and ongoing monitoring. The following ratings are from our focussed inspections, Huntercombe Hospital - Maidenhead Nikki challenged the methods used to treat Amber, but says she wasn't listened to. Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. I saw a young man masturbating in the corridor. Download our brochure to learn more about the services we provide at Active Care Group. She said: Up and down the country, our most vulnerable children and young people are being failed by the system. She describes returning to Huntercombe, where she worked on the psychiatric intensive ward, as a real full-circle moment. What's emerged are disturbing themes about the treatment of patients: the overuse of restraint and medication; poor observation levels which left youngsters at increased risk of self-harm; and an environment where they felt they wouldn't get better. But just one Huntercombe Hospital in Maidenhead was responsible for more than half of these reports to the health service. Providing our residents are well enough to attend we have an Ofsted registered school on-site allowing for continued learning. HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. Huntercombe Hospital Maidenhead was placed in special measures by the CQC in February and is now rated as requiring improvement. She was monosyllabic. Those who've agreed for their names and photos to be used form a striking collection of young faces who needed help. It has been rated "good" by Ofsted and is a registered exam centre. It is a 60 bed independent hospital. If you have a complaint about the editorial content which relates to There are five separate units on our Maidenhead site spread across three buildings: Kennet: Eating Disorders Service, Thames, Juniper and Holly : Psychiatric Intensive Care Units and Tamar: General Adolescent Service. Danae says staff who were meant to be watching to keep her from harming herself would sometimes fall asleep. Bonnie became anorexic after beingbullied and the death of her grandmother. Though it is a private hospital, many of its young patients (aged 12-18 with severe or complex mental health conditions) come via NHS referrals. The 7ha site is bounded to the north by the grounds of a research laboratory, to the west by Huntercombe Lane South, to the east by the Huntercombe spur of the M4 motorway, and to the south by Huntercombe Farmhouse and a path which runs east of it. 0000068743 00000 n Former workers claimed the alleged failings at Taplow Manor in Maidenhead, Berkshire, put young people at risk. ", The previous owners of The Huntercombe Group, Elli Investments Group, told us: "We regret that these hospitals and specialist care services, which were owned and independently managed by The Huntercombe Group, failed to meet the expected standards for high-quality care. 0000022308 00000 n The hospital, based in Huntercombe Lane South, treats children and young people aged 12 to 18 who have been detained under the mental health act, who have eating disorders and who have other mental health conditions. The use of restraint was, at times, "coercive", and it recommended an urgent audit of the use of restraint. Good There was this huge culture of blaming patients, and very Victorian [views], like [we were] fallen women These girls are mad. And not only that, but it must be your fault, because youre mad, so youre sexually unboundaried. Click here to view our latest report & rating. Last year The Independent revealed that police were investigating the alleged rape of a child at Taplow Manor, involving two staff members. Looking at our testimonies as a whole, a pattern emerged of complaints about over-restraint and concerns of inadequate staffing. The Huntercombe Group has been aware of serious criticisms for years. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Browser Support It provides specialist mental health services for adolescents and young people from 12 to 25 years of age and is registered to treat young people who are detained under the Mental Health Act 1983. Please use Chrome browser for a more accessible video player, "When I used to be restrained people would hold me down for hours and hours. From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. I was told, If you tell anyone, well lock you up and throw away the key, and Nobodys going to believe you., Police investigated, but no charges were ever brought, she said, adding: There is this idea that someone can rape and sexually abuse children with mental illnesses because they dont matter as much. Sorry we are not currently accepting comments on this article. We remain committed to providing the best possible care for our patients., Elli Investments, which owned the Huntercombe Group until 2017, said: We are deeply shocked and saddened to hear of these distressing patient experiences, which failed to meet appropriate standards of care, and it is important that these incidents are fully investigated., Bonnie, however, fervently believes closing the hospital is the only way to prevent other young people suffering. huntercombe hospital Maidenhead to be shut down ! Inadequate 0000080232 00000 n "Every single day I was getting bruises all over my body. Its Mental Health Awareness week from 915 May(mentalhealth.org.uk/campaigns/mentalhealth-awareness-week)and we talk to Louise Makin, Head of Internal Communications & Engagement to, Undiagnosed Emerging Personality Disorder (UEPD). The postcode to use for the Sat-Nav is SL6 0PQ. The care I receive helps me to be better every single day. This story was updated with a response from Active Care Group about its Ivestsey Bank Hospital. 0000010985 00000 n is run by Amber is fighting back tears, as her mind goes back to her time in a mental health unit for teenagers. A scandal-hit childrens mental health hospital will close months after an investigation by The Independent uncovered claims of poor care and systemic abuse. Police investigating death of young girl at mental health hospital 0000100094 00000 n 0000001690 00000 n Maidenhead, Staffing across the wards was inconsistent, with the same number of staff allocated to a 20-bed ward as a 10-bed ward. We have our own Ofsted registered school on site so our young people can continue with their studies while receiving treatment, as long as they are well enough to attend. If there was as little as one mouthful left, the girl would have a nasogastric tube fitted (which went up the nasal passage, down the throat, and into the stomach) and would be given the equivalent of that same meal all over again. All residents are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through to GCSEs and A-Levels. They'd do it in communal areas. A spokesperson for Active Care Group, which merged with the Huntercombe Group last Christmas Eve, confirmed a young patient tragically passed away at the John Radcliffe hospital on Monday, February 14 but did not provide further details. Dr Sylvia Tang has been the CEO since June 2020 - a year and a half before the merger. Inspectors found dried bloodstains on a wall in one ward, and were told patients were routinely self-harming by banging their heads against walls. Scandal-hit hospital to close after investigation by The Independent The staff were so nice, says Julie. Your information helps us decide when, where and what to inspect. Being here has really changed my life for the better. 0000003168 00000 n Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. Instead she recalls: There were times I was banging my head against the wall, and although Im slight, Id have four men restraining me. Her recollections are corroborated by Steph Smith, 20, a carer from Bracknell, who describes the serious issues she witnessed at Huntercombe both as a patient, in 2017, and then as staff from December 2021 to March 2022. 0000107855 00000 n 0000001867 00000 n A Department of Health and Social Care (DHSC) spokesperson said its rapid review does not preclude any future inquiries and ministers are considering all options. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ (01628) 667881 Provided and run by: Huntercombe (No 12) Limited The provider of this service changed. We're here to help people live the very best life possible. "I think it's awful. Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. The DHSC was approached, but would not comment specifically on sexual incident allegations. trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream 19/11/2020, 03/12/2020 However, a spokesperson said: We deliver our services in line with specifications set out by the Royal College of Psychiatrists and NICE, and we are regulated by the CQC. But the teenagers also spoke of the trauma caused by their experiences, and how they felt the units were not places where they would get better. 2 Academic Unit of Psychology, Developmental Brain-Behaviour Laboratory, University of Southampton, Southampton, UK; Huntercombe Hospital Maidenhead, Maidenhead, UK. Explore in 3D: The dazzling crown that makes a king. Inspectors found dried bloodstains on a wallin one ward, and were told patients were routinely self-harming by banging their heads against walls. Latest inspection: By now, Bonnie was being restrained twice a day, every day. At first, her parents were impressed. 0000015017 00000 n If you are dissatisfied with the response provided you can Suspended ratings are being reviewed by us and will be published soon. We will publish a report when our review is complete. Also speaking to Sky News, lawyer Mark McGhee, who represents several former patients in the units run by the Huntercombe Group, said he had been told of allegations of "violations of human rights and serious physical, emotional and in some cases potential sexual abuse over a period well in excess of 10 years. Huntercombe lies on the south-west edge of Slough, towards the south end of Burnham parish. She believes this is due to the trauma of her experiences. (01628) 667881, Provided and run by: It said: Anyone receiving treatment in an inpatient mental health facility should receive safe, high-quality and compassionate care, and be treated with dignity and respect., Rape Crisis offers support for those affected by rape and sexual abuse. We are committed to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families, and other professionals. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Pinned down, force-fed and drugged into zombie-like state: Systemic abuse at childrens hospitals revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Police investigating rape of child at scandal-hit mental health hospital, I waited nine months then had to move house to get any mental health care, NHS doctors stuck in Sudan after evacuation, union warns.

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