We are still waiting for Viking to "refund" OUR money to our credit card. Dreaming of and Planning for Future Travels with the Ultimate Flexibility and Value, Do Not Sell or Share My Personal Information, After 24 months, if you are unable to use your. as I mentioned, the earliest we would be able to cruise if we don't end up doing our Oct '20 one is fall of '21, if there are any left, and at that point, Viking will have held my whole full payment for over 2 years. The ships will sail everywhere from Antarctica to the Great Lakes to Ireland and Norway. will apply to such cancellation or amendment and you will be provided with the options set out in clause B.2.1 in these Booking Conditions but no other compensation will be payable. Calls to St. Petersburg will be replaced by destinations in Finland and Estonia. The price has shot up quite a bit from what we paid. The luxury river cruise line, Scenic, scrapped all of its 2022 Russia cruises. %%EOF 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Due to the Coronavirus crisis, Viking Cruises suspended passenger shipping operations fleetwide by canceling all voyages with pre-scheduled departures in the period March 12, 2020, through July 2021. Cancellation/refund Can you please provide the docking location? We were kind of excited about going with them because were close friends, Alvie Blankenship said. Booking a cruise should not be like buying a car where your negotiating skills determine when you pay in full. Fortunately for us we booked last November and can cancel up to 24 hours before the cruise and get 100% FCC. Atlas Ocean Voyages, a luxe expedition cruise line based in Florida, is adjusting two of its late-summer Baltic itineraries. Our top priority is always the well-being of our guests, our crew and the communities we visit, the company wrote in a statement earlier this month. Fares started from USD 45000 per person with double occupancy. The Travel Protection Plan includes a non-insurance . Quite frankly, at this point in time, if I was booked on a river cruise and flying from the US, I would cancel it and come over on a land trip to stay in a mountain self-catering place with food and drink. YMMV. River cruise lines cancel Russian Volga river cruises in support of I am glad I don't have anything booked but do know some who do and wish the cruise lines would just cancel. Even more so I hope for North America that the choice of several operators with - for you - favourable terms and conditions will remain after this crisis is over. How long did they tell you it would be before you actually received your refund? The luxury river cruise line, Scenic, scrapped all of its 2022 Russia cruises. Our money was refunded by Tuesday. The scenic route was a gentle way to ease back into cruising. Viking Saturn will officially be named in New York on June 6 by its godmother, philanthropist and chairman of the Metropolitan Opera Ann Ziff. But thoseshould be the rare exception rather than the rule. hbbd```b``"WH R,>!"A$}&MP*%&H@q';bW2;?MLL9 n? Frohnert, a world traveler who is Irish by birth but has lived in the U.S. most of her life, had planned to fly to New Orleans and travel back to Minnesota by water for what she assumed would be her final voyage. This guarantee is combinable with all other Viking offers available. 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We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. With today's news of Slovakia being in lockdown for the next two weeks, one has to wonder if the lines that haven't already cancelled the season should cancel the season. As you may be aware, due to circumstances beyond our control, construction of the custom-built Viking Mississippi was delayed, impacting the ships delivery date and the preparations necessary to welcome guests on board, reads a Sept. 8 letter from Viking to a California-based passenger who opted for a full refund. As they're a private company details of things like their financing and debtaren't all that visible, but it seems they didn't useall their own money to pay for at least one of their ocean fleet - it's not a coincidence that Viking Sun was namedin Shanghai. Neither does my Viking agent. The company is also allowing him the option to transfer the cruise to someone else, according to Wasserman. Regent Seven Seas had particularly significant plans for Russia this year, with several stacked itineraries, including the Solovetsky Islands, Arkhangelsk, Murmansk, St. Petersburg, and Odessa, Ukraine. What really makes me angry about this is if I had just purchased the excursions they would show up on the credit card immediately. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. Rivers; Oceans; Expeditions; Complimentary Brochures; Call Viking at 1-800-304-9616 or Contact Your Travel Advisor. European River Cruises | Viking River Cruises TA's have no problem getting better terms. So far, only one line -- Avalon Waterways -- has cancelled its Main and Danube voyages for the rest of the year. Viking River Cruises : does not do the right thing when things go wron. (Dave Kettering/Telegraph Herald via AP) A Viking river cruise ship heading . Viking River Cruises has chosen to modify the itineraries of river voyages that include Austria. 10 Best Alaska Cruises for 2022! "Cruise Lines Cancel Scheduled Stops in Russia, Ukraine." %PDF-1.6 % My angle was that I gave Viking $12000 in Sept of 19, for a cruise in Oct 20, that I might not be able to take until 21 or 22. I am falling behind with the news. Then in 2022, they expect the debut of two new expedition ships, Viking Octantis and Viking Polaris. Fairytale windmills of The . Our team is actively monitoring the situation and is in close contact with our field offices in the region. They wouldnt even monitor cancellations and put us first in line to consider whether we could fill the vacancy.. Here Are all the Cruise Lines That Have Canceled Russia Sailings Just my humble opinion. TA's have no problem getting better terms. Posted November 19, 2020 (edited) Update now posted on Viking's website - all cancelled until end Jan 21 + other in later months due to regional issues. The 136-day itinerary visits 56 ports in 27 countries, with 11 port city overnights and 3x new for Viking cruise ports . When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. The Carnival Sunshine, part of Carnival Cruise Lines' Caribbean fleet. Historic Wittenberg, home to Martin Luther. Applies primarily to bookings containing 1-30 persons and bookings with conference made online and where none. Over in Southeast Asia, a new river ship, Viking Saigon, will cruise the Mekong. Given recent events and the developing conflict in Ukraine, we have made the difficult decision to cancel all 2022 departures of our Kiev, Black Sea & Bucharest itinerary. Get our travel tips Delivered to your inbox. "The ship emptied the pool to lighten the load and we . Rivers. Reviewed 15 August 2018 via mobile . As the conflict in Ukraine continues, cruise line after cruise line has altered itineraries with stops in Russian ports or canceled voyages entirely. Special Cruise Savings | Viking River Cruises With Russia's invasion of Ukraine creating an active war zone in the Baltic, Viking River Cruises, Atlas Ocean Voyages, Regent Seven Seas Cruises, and Oceania Cruises all canceled port stops or . Again, we were going to ask the TA to ask for a later final payment date, but it was offered to the TA before we had a chance to ask. All affected bookings received a 125% refund in FCC with rebooking or 100% monetary refund. We too were very unhappy with Vikings pay in full policywe paid in full 18 months before the cruise is scheduled to run. The voyage starts from Port Everglades on December 24, 2021, and ends in London City England. I have never sailed Viking and don't have first hand opinions about them - though I think they are one of the lines that will weather the storm better due to paying for their ships in cash. Theyll refund the vouched amount to you. We were three couples booking at once and they held firm to the payment in full 30 days past initial deposit. Uefa moved footballs Champions League final from St Petersburg to Paris and Formula One cancelled the Russian grand prix, which is reportedly potentially set to move to Turkey. Viking River & Ocean Cruises | Cruise Ship & Fleet Overview Im hoping they cancel rather than making us make the call. I feel a TA may have more influence speaking to Viking, in that they represent MANY customers, while an individual calling for themselves represents a single customer. Viking River Cruises canceled all Russian river cruises and its planned Kyiv, Black Sea & Bucharest routes this year due to the events. Asking for our understanding, loyalty and continued support. Not that that prevents problems. Our hearts go out to all those impacted by the devastating tornadoes across Mississippi and Alabama. But, when I contacted Viking yesterday, it was through their chatbot, and the agent was unbending. For the Danube, I fully agree with you purrlinda. Well, I booked with Viking and had it transferred to my TA, that I have used for quite a few cruises. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. I realize that to this point Viking has offered a generous cancellation policycancelup to 24 hours prior and receive a 125% FCC. Local News | A 121-day segment allows travellers to join the cruise ship in Los Angeles CA, from where the itinerary continues to Hawaii, Australia and New Zealand, Asia and the Middle East, Europe ending in London-Greenwich, England UK. Curiously, in August 2021, Viking OCEAN announced a double world cruise 2023-2024 with two ships sailing on an identical itinerary from Florida to the UK. Cancellation conditions 1. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Closer to home, Viking plans to build and launch their first ship to cruise the Mississippi river, Viking Mississippi. Cruise Critic. I understand what the written policy is stating, however this was the offer to us. Signature destinations include Central America, Panama Canal transit, USA West Coast, Hawaii, Transpacific crossing to New Zealand and Australia, Asia, Middle East, Suez Canal transit to Europe and the UK. There was worse news to come. They said 21 days for refund. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. Re: Viking River Cruise cancelling. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. And our award-winning bathrooms feature large glass-enclosed showers with easy-to-see controls, premium Freyja toiletries, anti-fog mirrors and heated floors. Cruise Industry News. I hope not. The ship has now begun sailing with her first guests, but we are still putting the finishing touches on the overall experience and refining the itinerary, the letter continues. The cruise company said they had already notified passengers and travel partners with affected departures. The woman at Viking DID offer us 125% FCC. Tried again a couples days ago and got it pushed back 2 weeks. I see that the Viking Vali left Amsterdam, probably as scheduled, and has passed through the Rhine Gorge today. Some media outlets along the river corridor have pointed to likely supply chain challenges. Unfortunately, this means that some staterooms need to be cancelled, and we are contacting you today because yours is among them.. Viking Mississippi will be a brand new ship that is designed specifically to sail on the Mississippi River offering all of the great features their Longships have in Europe. To start the list, here are my favorite things about sailing with Viking which will be followed by top things my friends, family, and fellow travel writers love about a Viking Cruise. I realize it's too late if one already agreed to pay over a year in advance, but when booking future cruises with Viking, insist on a different final payment due date. For anyone who has China on their bucket list, Viking offers a great way to see many of the major sites in one trip. This cruise began in Budapest, Hungary and ended in Bucharest, Romania with visits to Veliko Tarnovo, Arbanasi, Vidin , Golubac, and Belgrade , Osijek , and Kalocsa . Yesterday 8 countys in Bavaria were over 1,000, today its 10 - which means the stricter lockdown with closed hotels and restaurants. endstream endobj startxref http://staging.seatrade-cruise.com/news/news-headlines/china-merchants-closes-500m-financing-deal-for-two-viking-newbuilds.html, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Call to book now: 1-800-304-9616. However we are talking a lot of money and there are so many unknowns right now. air is received. Airfare does not have to be . Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. Main downstream from Wrzburg, Rhine and especially Moselle are better places to be. Viking River Cruises. | 4 Much like borrowing from Peter to pay Paul. Unlike some other cruise line FCCs, these are fully transferable so if you decide not to use it yourself, you can give it to someone else. Travel Pulse. Now we will wait and see. Low Water Levels Cancel Cruise. Viking has had OUR money for over a year, and still hanging on to it. If we cancel we have to take a FCCso disappointed as weve had this booked since January 2019. The page you were looking for may have moved, been deleted or does not exist. Here is a sample of what you will see on one of our European river cruises: Visits to Germany's charming wine-producing villages. We are still awaiting a decision by Tauck on our Brussels to Amsterdam cruise December 13-20. Another record in daily infections reported today by Reuters. country, 12 days Travel Protection Plan | Viking River Cruises Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, Call a Viking Expert, or see your Travel Agent, Call a Viking Expert, or see your Travel Agent 138 747. In March-April 2021, Viking OCEAN announced plans to restart operations with. February 24, 2022. But they did keep $300 total unrefunded - $100 each cancellation penalty plus $50 each air penalty. My take away is that it depends who you speak with and which supervisor is working the day you call. Is Viking still going to put you on a "no Christmas markets, sorry folks, Austria scenic sailing only, oops, skipping Bratislava, covid emergency in Hungary, disembark in Budapest, hope you have had a great time with Viking, no refund"-cruise? Royal Caribbean noted that cancelations were a result of the ongoing COVID-related circumstances around the world, and in an abundance of caution.. Also Check: How Much Is The Alaskan Cruise. Cruise itself starts 11/25I just sent chat to Viking re: Austria in lockdown for ALL starting 22nd no activities or businesses will be open. Vikings expedition ships will have everything from zodiacs to two six person submarines . Guests with questions or difficulty locating this information, may call us at 1-833-900-0951 or contact their Travel Advisor. @garlinnin view of the fact that the Rhine River and the Danube River are lowandthe situation on the Rhine and Main are uncertain as regards Christmas markets, it would be more sensible for Viking to call off the Grand European. Our vaccine requirement for all guests and crew remains in placeand for the time being, our crew will keep testing as needed and will wear masks at all times. And Hungary? BOOKING AND SALE TERMS AND CONDITIONS - Viking Cruises This policy in itself is really really pushing me away from Viking, and we had really been eyeing them up for an Australian cruise. Click here to reload the page in order to enable certain features. I would prefer a refund but can live with the FCC. Are they giving you the option of a refund if you cancelled due to the itinerary change? They applied the refund to my balance but said I would still get it back on my Credit Card in the 21 Business Days. Poseidon Expeditions Cancels 2022 Russia, North Pole Programs. And do some shopping in small towns. This has always been Vikings ambition and will remain so. 125% Future Cruise Vouchers: The Ultimate in Flexibility and Value. Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. In this Tuesday, Sept. 6, 2022, photo, the Viking Mississippi cruise ship docks at the Port of Dubuque in Dubuque, Iowa. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. Spent over $13K for a Viking River Cruise and an extended stay in Paris. I can't see why they are putting profits above well being of their crew and passengers. Local News | I just got off of the phone with Viking. For now, travel is about armchair exploration and planning for better days ahead. I had one situation where I got SBC for paying at booking for a cruise 11 months out. Viking River Cruises Cancellation and Refund Policy. At this time, our Mississippi River itineraries are operating as scheduled. This inconsistency of when full payment is due,as illustrated by theabove posts, is exasperatingto me. The Centers for Disease Control and Prevention has determined that such a measure is no longer necessary, citing that the pandemic has shifted to a new phase because of the effectiveness of vaccines, therapeutics and high rates of immunity at the population level in the U.S. And when travel is less complicated, we are ready to resume operations and explore the world in comfort, again. What common spaces are there on the Viking Mississippi? Despite the canceled 2020 cruise season, Viking has high hopes for 2021 and beyond. The logistics of booking a trip that included an extensive itinerary that Viking covers would have been impossible to do on my own. All except $100 future cruise credit each. A Viking spokesperson said: The safety and security of our guests and crew is always our top priority. After all, this too shall eventually pass. Stay current with special offers, news and destination-focused content. Viking takes delivery of newest ocean ship | World of Cruising While Austria is locked down, ships will sail through the country and skip port calls there. Future Cruise Vouchers valued at 125% are available exclusively for those guests whose cruise was cancelled due to, or associated with, our suspended operations. In many cases, you can cancel on your own and get most, if not all, of your money back but with caveats. Helen Prochilo of cruise specialist Promal Vacations calls European river cruising "the hottest thing we are selling this year." A little too hot: Although none of her clients have been affected yet, she says that among her fellow agents, one had a client's cruise canceled this week, and another had their itinerary adjusted. ". Viking Cruises, and Other Lines, Changes Plans Because of Ukraine News Learn what to expect if you decide to cancel your booked sailing, rather than waiting to see if your cruise line cancels it. Read our. . Bookings made by September 30, 2020, receive USD 2000 pp in shore excursion credit plus USD 1000 pp in OBC . There will be another and eighth ocean ship, Viking Mars. "Cruise Lines Alter Russia Itineraries, Cancel Ports Due to Ukraine Conflict." Carnival announced via Twitter they will be swapping Russia out of all current cruise itineraries in the coming week "once alternative ports can be confirmed." I am glad to have a wide choice of operators in Europe other than Viking and I hope it stays that way. At anchor off Falmouth, I almost could have sworn I was in Bermuda due to the blue skies, calm waters, and sail boats bobbing in the bay. On both the Hamburg-to-Kiel itinerary, departing August 26, and the Kiel-roundtrip sailing, departing September 7, World Navigator will call at Kotka and Mariehamn, Finland instead. Our cruise is not until November 2020 and the current FCC/cancel for full refund policy does not apply to us. Has Viking Cancelled Any 2022 Cruises - CruiseInfoClub.com I have already cancelled my independent air reservations and hotel in Amsterdam. Ive done Viking cruises on the Danube, the Rhine, and this was my last wish for travel. mostly closed. Brutal but true, as much as it hurts me to say that. On September 12, 2023, departs Longitudinal World Cruise II . All three companies said they are working to confirm replacement ports and will advise impacted guests and travel advisers as soon as possible.. With a fully paid trip,Id rather have my money refunded and all their CM trips for 2022 are booked except the week of Christmas. Fleetwide operations were planned to resume on October 1, 2020. Viking River CruisesOf the lines that have so far made changes, Vikings have been the most extensive, canceling its entire season of Kyiv, Black Sea & Bucharest itinerary. VIKING RIVER restarted in July 2021 , VIKINGs Egypt boat in August. So far, only one line -- Avalon Waterways -- has cancelled its Main and Danube voyages for the rest of the year. The prospect of waiting until 2025 to board a Viking cruise strikes some elderly passengers as iffy if not unlikely given their age. My Trip - Travel Information - Viking River Cruises Europe's Drought: Will It End River Cruises? - Out Traveler However, due to ongoing travel restrictions in Europe and the USA, as well as Canadas and Australias ban on cruise shipping, Viking canceled the entire 2020 program in mid-August. The language barriers are real and the country is vast. Forgot to use it? UPDATE: Harvey Wasserman tells News 6 he has accepted an offer from Viking to refund his wifes portion of the cruise. Announcing Our 2023 Cruisers' Choice Award Winners! 758 0 obj <>/Filter/FlateDecode/ID[<3B2B7E0F41F04746806E97F249047B35><0B2C10FC3CE5DD4FA2FE110046A04FF1>]/Index[733 43]/Info 732 0 R/Length 116/Prev 410459/Root 734 0 R/Size 776/Type/XRef/W[1 3 1]>>stream So May 20th now. I read all the books of Mark Twain, said Frohnert, a former St. Paul resident who now lives in Rochester, Minn. Over the 56 years weve lived in America, mostly Minnesota, we have traveled to over 85 countries., The only thing left that we wanted to do was to sail up the Mississippi, she continued. Powered by Invision Community. No mention of any waiting period, let alone a 21 day waiting period. MSC Cruises, which had four ships scheduled to call in St. Petersburg beginning this May, announced it had suspended all Russian stops and was in negotiations for possible alternative options, including Stockholm, Helsinki, and Tallinn.
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