Do I need cable or phone service to qualify for . The federal guidelines of the Lifeline Program require us to verify proof of identity. If you successfully submitted your application, you will see applications that are submitted, require additional information, or have been closed and received a determination. You can get the EBB discount on your home Internet or cellphone bill only if you sign up. There are three variants; a typed, drawn or uploaded signature. The application is also available inSpanish. Make sure your webcam is plugged in and properly installed on your computer. Please try again later. How can you get free internet through the government? Make sure the photo is clear and that your documents are legible. USAC will contact consumers to let them know what type of additional information they will need to submit. What proof of government programs do you accept? Consumers who are attempting to resolve an error should visit ourACP consumer website. Broadband Provider Eligibility to Participate in the ACP. Website & Use Terms The FCC Lifeline program can provide reduced-cost or even no-cost internet access. Customer Care & Technical Support. What Is National Verifier Number? - FAQS Clear The Commission adopted the rules and policies creating and governing the EBB Program on February 25, 2021. Here are the most common types of proof documents: To see state-specific types of proof,click hereand select your state. Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household. Applications completed in the National Verifier portal (service provider portal, consumer portal, or service provider API) are automatically prompted to use the National Verifier mapping tool to drop a pin on their primary residence. To complete the ISA, please follow the steps below: Step One: Log in to One Portal, continue to NLAD, and access the ISA template under the Reports and Tools section. The California LifeLine Program (California LifeLine) is a state program that provides discounted home phone and cell phone services to eligible households. Once approved by the Bureau, providers will have to file an election to participate in the EBB Program with USAC. Must show your name or your dependent's name. Choose My Signature. PDF National Verifier Secure Webpage Document Upload Process and documentation supporting verification of eligibility, and (8) certifications from the household that the information included in the application is true. Click Account. Click Check Enrollment Status. You will need to enter your Enrollment ID Number and the last 4 digits of your Social Security Number (SSN). Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD), Visit their participating broadband providers store location and provide them with copies. Before you begin uploading your documents explore some of our frequently asked questions about the submit proof process. All other broadband providers need to seek approval from the Bureau to participate in the ACP. For automatic approval, the provider should describe: (1) the jurisdiction in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state, but has not been designated an eligible telecommunications carrier, and (3) a description, supported by documentation, of the established program with which the provider seeks to qualify for automatic admission to the ACP. to learn if you and your household qualify. Once your account is activated, log in to CORES, and select Register New FRN if you do not have an FRN. Uploading your proof documents online via desktop is quick and easy! Go to GetEmergencyBroadband.org to apply online and to find participating providers near you. A Social Security statement of benefits. Now Assurance Wireless is part of T-Mobile with T-Mobile Network Experience Coverage. 8qxayC' 1-888 321-5880, What is Lifeline If I previously disconnected service with Internet Essentials, can I re-enter the program? endobj The SSN document must be one of the following: W-2 from within the last 2 years Prior year's state, federal, or Tribal tax return Social Security card SSA-1099 Recent Life Activity Recent life activity documentation (within three months): Current program eligibility or government assistance documentation Otherwise, USAC will determine coordinates based on the map. USAC manages the NV and provides customer service to consumers through the Lifeline Support Center. Never submit original copies of your documents. The APIs allow service providers to directly integrate their Lifeline enrollment platforms with the National Verifier. How do I upload my proof documents online? Two APIs are available for use in the production environment. April 6, 2023 - Public NoticeWCB Announces Final List of Entities Selected for ACP Pilot Programs, March 15, 2023 - Public NoticeFCC Targets Over $7M Toward Affordable Connectivity Program Awareness, March 15, 2023 - Report and OrderFCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, November 23, 2022 - Report & Order/Notice of Proposed RulemakingFCC Creates ACP Transparency Data Collection, November 18, 2022 - Public NoticeWCB Announces Application Window for ACP Pilot Programs, October 11, 2022 - Public NoticeFCC Provides Additional Information Concerning ACP Pilot Programs, October 4, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, September 30, 2022 - OrderWCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, September 22, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, August 8, 2022 - Report and OrderFCC Establishes Affordable Connectivity Outreach Grant Program, August 8, 2022 - Report and OrderFCC Creates 'Your Home, Your Internet' Pilot Program, July 15, 2022 - Public DraftEstablishing the Affordable Connectivity Outreach Grant Program, July 15, 2022 - Public DraftLaunching the 'Your Home, Your Internet' Pilot Program, June 14, 2022 - OrderWCB Addresses Petitions for Waiver of ACP Non-Usage Rules, June 8, 2022 - Notice of Proposed RulemakingFCC Proposes Transparency Rules for Affordable Connectivity Program, May 23, 2022 - Public NoticeWCB seeks comments filed, May 18, 2022 - Public NoticeWCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, April 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, April 15, 2022 - OrderWCB Addresses Service Providers' Petitions for Waiver of ACP Rules, April 1, 2022 - Public NoticeWCB Seeks Comment on CCA Petition for Waiver of ACP Rules, March 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, March 23, 2022 - Public NoticeWCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, March 16, 2022 - ErratumErratum - Affordable Connectivity Program et al, March 11, 2022 - Public NoticeWCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, March 11, 2022 - AdvisoryInspector General Advisory on Providers Deceiving Lifeline Consumers, March 11, 2022 - News ReleaseInspector General Warns of Providers Deceiving Lifeline Consumers, March 3, 2022 - News ReleaseFCC Virtual Event Tour for Affordable Connectivity Program Enrollment, February 14, 2022 - Public NoticeEffective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, February 14, 2022 - News ReleaseOver 10 Million Households Enrolled in Affordable Connectivity Program, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking FCC Releases Rules To Implement Affordable Connectivity Program, January 14, 2022 - News ReleaseFCC Adopts Rules To Implement Affordable Connectivity Program, January 7, 2022 - StatementChair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, January 7, 2022 - Public DraftPublic Draft Rules for the Affordable Connectivity Program, January 6, 2022 - Public NoticeFCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, December 31, 2021 - News ReleaseFCC Launches Affordable Connectivity Program, December 30, 2021 - OrderFCC Provides Additional Guidance on Affordable Connectivity Program, December 8, 2021 - OrderFCC Issues Further Guidance for Affordable Connectivity Program, November 25, 2021 - OrderWCB Issues Guidance for Transition to Affordable Connectivity Program, November 11, 2021 - Public NoticeFCC Seeks Comment on the New Affordable Connectivity Program. How do I upload my proof documents by fax? If you arent sure what documents to send, click these links for lists of the acceptable types of documentation you can upload: Upload copies of your documents using any of the following methods. <> For Texas customers, follow the steps below to submit proof to Q Link and complete your order: To submit your proof now, loginto yourMy Q Link account,and enter your email as your username and your zip code as your password,unless youve already changed it. You must register for an FRN in the Commissions Registration System (CORES). All Rights Reserved. If coordinates are known, write them on the map. Consumers are only allowed one ACP benefit per household, not per person. The agency says Wifi Freedom USA is an imposter site that mimics the legitimate Emergency Broadband Benefit enrollment site, GetEmergencyBroadband.org. It determines whether consumers are eligible for Lifeline. f{!h{ jLB})TI v h+{ Providers should upload a narrative document as an attachment to the application (by clicking the paperclip icon at the bottom of the page) describing how the provider meets the ACP requirements. Specific documentation submissions will be prompted, and this includes established programs, alternative eligibility verification processes, ETC designations, authorities to operate. 1 2 Quick Self-help Tools Plans & Service Activation & SIM Card Annual Recertification Device Help Bring Your Own Number Bring Your Own Phone Check Status My Q Link Account Apply for Service / Sign Up PO Box 7081. Both the Bureau and USAC began accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. The Verifier centralizes authority for eligibility determinations with the Universal Service Administrative Company (USAC)a not-for-profit corporation that has administered Lifeline since 1998and includes a set of standardized processes and supporting data systems. Decide on what kind of signature to create. Log in to complete an order, upload documents, view order status, check usage, refill account or recertify. 3 0 obj Submit your proof documentation using any of the options below: Online Log in or create a new account and upload copies of your proof documentation Mail You can submit applications and proof documents by mail to the address below. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD). PSAP Information Identifying information for the applying broadband provider including Legal Entity Name, FRN, Holding Company, DUNS Number, Address and jurisdictions it is seeking approval, Contact information including contact name, phone number and email, A narrative document submitted as an attachment describing how the provider meets the requirements to participate in the ACP, Authorizations to operate in requested jurisdictions, including any ETC designations, If necessary, a narrative document submitted as an attachment describing any alternative household eligibility process the provider is seeking approval meets the requirements for use in the ACP. We will contact you to let you know if you need to submit proof. Coordinates arerequiredto resolve an AMS error if the consumer will be seeking theenhanced Tribal benefit. Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. You will be able to use the staging environment for testing purposes without a signed agreement, but a signed ISA is required to establish an API connection with the National Verifier production environment. Follow the instructions on that page to download and print your fax cover sheet and to submit your proof by fax. An API, or application program interface, allows two software programs to interact with one another. Phone Unlocking This is the last step for . Phone Guides Select how you want to receive your password reset link. Upload an image of the BACK of your ID from your phone's photo gallery or take an image of the back of your ID. The provider must describe the processes it (or a third-party) uses to verify the requested information above, including the applicants identity and eligibility, and must explain why the providers alternative process will be sufficient to avoid waste, fraud, and abuse. To upload your proof documents by webcam, follow these simple steps: NOTE: If you dont see an option to use your webcam, your browser may not support the webcam feature. Need Help Logging In? Copies or pictures should be clear and easy to read, and they should not be dark or blurry. How do I upload my proof documents by email? What types of proof of government programs do you accept. A broadband provider must provide broadband service to end-users, meaning the provider of retail broadband Internet access service must maintain a direct relationship with the customer, must be responsible for dealing with customer complaints, must handle customer billing, and must provide quality of service guarantees to the end-user. Service providers interested in connecting should keep reading. If the alternative verification process fails to include any of the above information, the provider should explain why it thinks such information is not necessary to prevent waste, fraud, and abuse. Consumers must be at least 18 years old to qualify for Lifeline. How do I upload my proof documents by webcam? Your email address will not be published. You cancheck your documents status onlineat any time. Step One: Log in to One Portal, continue to NLAD, and access the ISA template under the "Reports and Tools" section. These must be answered for your application to be complete. If they have not created an API ID yet, the ETC Administrator within the company will be able to create an API account in NLAD. Apply Now Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? G0Jh)*S=i{n|j*B+)]6 How do I upload my proof documents by fax? If they wish to register a service provider website domain, that can be provided within the available National Verifier APIs (referenced in the National Verifier API Specifications document), service providers must provide them in the following format. Your email address will not be published. Enter your zip code for your state offer: Lifeline service is available in your area, but network coverage may be limited. USAC recommends consumers include completed copies of theACP Household Worksheet(Spanish Version) along with copies of their identity and eligibility documents to speed up application processing. Non-ETC Provider Application and Approval Process. The elections will collect information that includes: (1) the states in which the provider plans to participate in the ACP; (2) a statement that, in each such state, the provider was a broadband provider; (3) a list of states where the provider is an existing ETC, if any; (4) a list of states where the provider received FCC approval, whether automatic or expedited, to participate, if any; (5) whether the provider intends to distribute connected devices under the ACP and supporting documentation; and, (8) any other administrative information necessary for USAC to establish participating providers in the ACP. They also need your drivers license, which i had but didn't expect because it wasn't listed as a required document. Have the necessary supporting documentation prepared for the application you are submitting. You can seek approval to participate and approval of alternative eligibility verification processes on the same application. For all states except Texas, customers will submit this information through the National Verifier website. Thats the only way we can improve. endobj We provide a prepaid mailing label for you to print out and submit with your proof documents. If possible, log in to the National Verifier portal and resolve the AMS error by simply dropping a pin on our mapping tool, indicating the consumers primary residence. Wilkes-Barre, PA 18773. What if my proof documents are not approved? Emergency Broadband Benefit (EBB) is a new benefit that provides unlimited minutes and data to low-income families or those who have been recently laid off or furloughed due to the COVID-19 pandemic. The EBB is a temporary program through which a participating provider can apply discounts to the same service plan on which you receive Lifeline service or a different service plan. The EBB Program will conclude when the fund is expended or six months after the end of the public health emergency. National Verification Form - Fill Out and Sign Printable PDF Template Consumers can mail completed applications to: ACP Support Center Lifeline Program Application - What do you need to apply? How do I upload my proof documents by mobile phone? In advance of filing an application, eligible broadband providers should: USAC Election Process for All ACP Participating Providers. Upload copies of your documents using any of the following methods: Upload Online: Log in to My Q Link to upload your proof. Click the "Open" button after you've selected your file. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. How long will it take to verify my proof documents? How do I upload my proof documents by mobile phone? When a Third-Party Identity Verification (TPIV) validation is not verified through any of the National Verifiers automated data sources, the consumer can submit documentation to resolve the error(s) related to their identity.