The Royalton Chic is right on the water, so you can wade in for an ocean swim or stay by the pool without losing that ocean breeze and picturesque view. Which room amenities are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? We were all Diamond Club, so we were rushed into the Diamond club reception area, which was crowded even for just our group of 14. The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. Arrival Where was our alcoholic celebration drink? Special thanks to Manuel, Alejandro, Ernesto and Violeta for making our team here so much fun. I'm not sure I'll make it back to this resort but 100% will make it back to other Royalton resorts. With four different check-in counters available, we still had to wait about 10 minutes for someone to be able to get us checked in. Parties aren't as fun without crowds and dancing two things most people aren't comfortable with during COVID-19. Shout out to Alba for her exceptional customer service. It's harder to escape the crowds, for one. . We will be sure to pass along your kind words to them and the rest of our team, including Alejandro, Levi, and Omar. The second we walked through the doors, it was very clear that this resort while luxurious was probably not the vibe for my travel companion and me. Our premium level of service offer additional experiences like butler service, access to exclusive areas, premium drinks, among others in order to create a diferent vacation moment. Edi was our butler and did an amazing job coordinating all of the events we wanted to do throughout our stay. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. As for the service, everybody go out of their way to offer the best. This includes in-room bluetooth speakers and USB charging stations. Offer ends 5/3/23. Bring damp rids and blankets! If youre interested in the spa be sure to reach out to Emilio for better deals and request Lily as your masseuse they took great care of me and the spa also offers a steam room/sauna. You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! With DC you have horderves and top shelf beverages at your private check in which is great after traveling. Not sure about service because we didnt hang out there much. There was a mix-up, and I didn't have DC and had to upgrade at the front desk. Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. Blue Diamond Hotels and Resorts Inc. All rights reserved. Related: Cancun essentials: Everything you need to plan the perfect Mexico getaway. When you pull in, someone at the gate asks for the name associated with your reservation before letting you through. You rock!!!! I hope to return soon! It was a little unorganized for us the first night because we couldnt unpack, but no biggie the rooms were both clean and very nice (will post pictures). We were able to keep to ourselves pretty easily, despite the pool area remaining decently crowded throughout our stay. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Terms apply to the offers listed on this page. To be honest, as you drive up the very long drive, it's unimpressive and actually looks penitentiary-like. Compare the cost in points or miles to cash, and see which option is best. As someone who generally hates ordering through the phone, this was a nice touch. There is a separate pool and separate lounging areas along the beach for those guests, but there didn't seem to be a large difference between the two areas especially not while the resort still isn't booked to max capacity. Designed for entertaining, your loved ones can dine together on gourmet meals, enjoy cocktails on the private terrace, and take in the resort's best ocean views from the outdoor Jacuzzi, then retreat to elegant bedrooms, each with a Jacuzzi and private terrace. Lastly one of my favorite things DC offered was access to the rooftop pool. ON our final night we came back to a cognac bottle in our room which was an attempt to makeup, but It would've been nice earlier on during the stay, and unfortunately, it was unopened by us. Gets crowded quick and it's first come first Congratulations on your honeymoon! Royalton CHIC Cancun Resort & Spa Adults Only All Inclusive Cancun, Mexico 1 (888) 774 0040 or (305) 774 0040. It would've been cheaper for me to book through BookIt directly on the same dates. I'm a plus-sized traveler, which made dining uncomfortable no matter where we went. Additionally, the check-in counters had plexiglass separators between guests and the desk agents checking us in. And if you'd rather avoid the waves and sand in favor of the pool, the infinity pool is situated right at the edge of the property, overlooking the beach. The concierge held desk is the one area I felt service fell short. My boyfriend and I booked our cabanas and bought our bottles of Moet at L18 which were fine, but it would've been easier the butler locked it in. At Royalton CHIC Cancun, All-In Connectivity means you re always connected! The resort also offers fitness classes to guests, including sunrise yoga, kickboxing, boot camp classes, zumba and more. OurAll-In Luxury experiences and exceptional locations make our resorts award-winning traditions for you to enjoy. Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. There is a spa at the resort, but it's hard to find. This may not be an issue for you, but if you are blessed with wide hips like me, note that you'll have to squeeze into chairs whenever you eat (which may change which clothes you decide to pack for dinner). Mini bar Mini bar was stocked well, Dos Equis, Sol and Coors Lite, water, chips, coke, lite coke, and some juices but they were opened so we just dumped them out, some had chocolate milk. Day 4 we found out we could utilize the spa pools as a DC member and did so that AM before our flight. On the not-so-pleasant side of things, the hotel does appear to struggle with. Royalton CHIC Cancun Pictures and Video - click to enlarge images or play videos . My spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! Nice variety and they will restock daily with what you ask for. We hope to receive you again very soon.Luxury RegardsJorge CastroGeneral Manager, Nice hotelvery clean. If you are looking for a quiet place, look for something else. You can eat and drink as much as you want. Is parking available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? This adults-only hotel comes with some seriously impressive perks, like an exclusive rooftop area, known as Level 18. We did have to fill out a health questionnaire, but this extra step wasn't a hassle and immediately gave us the impression that they were taking safety precautions seriously something my companion and I both appreciated. But like the spa, the gym was incredibly difficult to find. Yes, free parking is available to guests. Highlight: Location, views, and SPA ( I recommend hydrotherapy and Swedish massage). Your room key is your resort bracelet best invention ever, we knew this about Royalton as most of us have stayed in other Royalton Resorts in Dominican (Chic) and Rivera Maya (Royalton Riveria Cancun). Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, 1st look: Starlux Airlines' stylish premium economy, economy cabins on the new Airbus A350, The best Caribbean resorts, from boutique literary haunts to exclusive private-island escapes, Today only: Stack deals to book flights to Europe from just 6,000 points, Best spring break cruises for college students and families. Royalton CHIC Cancun offers guests an exclusive vacation experience with an upgrade to Diamond Club. We are happy to know how much you enjoyed your stay at Royalton Suites Cancun, especially for the fitness classes, refreshing beverages and customer service. Everyone was friendly, and wore masks inside the resort. Their blow dryer is amazing I dont care how thick your hair is it is more than sufficient. Are there any historical sites close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? The rooms are the same, so it wasnt that the room was any different it wasnt, but we paid for Diamond club and wanted to be higher up for the views. Butler greetings can be deceiving, we were split into floors and separated with different butlers. Indulge your cravings with delicious meals and snacks in the comfort and privacy of your elegant suite. It was amazing! Again, Erick was amazing and was there for moving our things and taking care of every detail. And you're certainly not getting an authentic Mexico experience. Lows:I initially booked through Royalton direct and thought I had DC. See more questions & answers about this hotel from the Tripadvisor community. You can tell because I regularly saw them checking in on guests multiple times when I was on the beach, pool, restaurants, L18 and they became familiar faces. Cancun International Airport (CUN): 11 miles . The room was nice, though not overly spacious. Otherwise, the stay was not what I had hoped. The amount of effort the animation team puts into entertaining the guests is amazing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is the version of our website addressed to speakers of English in the United States. Right on the beach with an incredible view of the Caribbean. Related: Why all-inclusive resorts are more attractive than ever following the pandemic. Pros: Great service from a lot of staff members! Food and drinks were very good and the hotel is beautiful. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. The beds were comfortable, though nothing special. I don't drink much hard liquor but it appeared that premium liquor was almost always out for our fellow vacationers. We were very pleased with our new room. Me and my best friend had a lovely Girls trip at the Royalton Chic. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. The butler service we received was a joke. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. For an explanation of our Advertising Policy, visit, (Photo by Madison Blancaflor/The Points Guy). When shes not working, youll find her planning trips to visit unique filming locations, historic libraries and thrilling theme parks. We are also happy to hear that our VIBETeam, including Manuel, Alejandro, Ernesto, and Violeta, added to your experience with their amazing energy and entertaining efforts. The views cant be beat. The staff was very polite and . I recommend the nachos and the tacos which I made carne asada instead of Al pastor. From start to finish. Treat yourselves to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. For me, the highlight of the resort was the easy access to the gorgeous blue water of the ocean. From here, you can gaze southwards across the many other hotels making up the famous Zona Hotelera. Call. This is another example of this resort not being a great option for those who are looking for a more relaxed vacation setting. We love JONATHON!!!!!!!!. Someone who loves live music and nightlife isn't looking for the same type of resort as someone who prefers relaxing days and quiet evenings. Direct Extensions of Agents Who've Been to Royalton CHIC Cancun 1.800.665.4981 In the office now. Before we even needed to ask we were being brought more rounds of drinks which we enjoyed. Another small irritation is that there was only one outlet and one USB plug-in between the two beds. But for heaver fabrics that need more than a small hand-held steamer for wrinkle remover, that could be an issue. The coffee was disappointing, and none of the food was that great. There were some areas I thought could have been cleaned better the hand-held shower head had some soap scum buildup and some of the nooks and crannies of the shower weren't thoroughly clean. The Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only teams a beachfront spot with interiors straight from a glossy mag. Check here before booking an award fare. You get a three-course meal: a starter, sushi and a main dish. Can't wait to come back and will definitely recommend to all family and friends. hire more people so that fatigue does not set in, and provide more premium beers. Unlimited reservation-free dining international, and local liquors, Complimentary access to Level 18 - Rooftop Cabana Lounge, Royalton Fit: a modern fitness center with instructor-led classes, Unlimited international and local liquors, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Theres a reason friends and loved ones visit our properties year after year. We got our bracelets and were told what floors we would be on and met our butlers. The Royalton Chic Suites Cancun Resort and Spa is an adults-only, all-inclusive resort set to join the Marriott Bonvoy family later this year, so we decided to check it out now that travel is returning and many are looking for their first escape after more than a year of staying at home. Rooms Views are gorgeous from Ocean view to front hotel view (best sunset views). A little disappointed in the Mexican corner I mean we are in Mexico I wanted to see fresh guacamole and pico de galo galore, of course its not everyones favorite, just mine . Nice large closet with a nice steamer, end tables with built in USB ports for chargers, nice large TV with sound bar, dresser drawers nice sized. Opened in December of 2014, this adult-only property is quickly becoming one of Punta Cana's most sought-after spots, thanks to its ultra-modern rooms, varied on-site dining options, and beautiful pool and beach . Each received opinion is very important to be able to offer a better service. Overall great trip and I will be back to enjoy a longer stay. We weren't given any recommendations and were urged to stick with hotel dining instead. Restaurants: The one dinner we were able to eat at a restaurant (DC reception booked after finding out we didn't meet butlers) was at Jade the Asian restaurant. It was amazing. We got tacos, which were delicious. Considering we were in the middle of the hotel zone, I'm shocked that we were unable to get any local recommendations (we were looking for local fare, but at the very least, I figured we'd get pointed toward Senor Frogs or Coco-Bongo). There's a check-in desk outside the Gourmet March restaurant and you could book treatments through the TV in your room, but that was the only signage throughout the hotel that alluded to the spa. What We Love . JorgeCastroRCUN, Manager at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, responded to this review, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any great views? We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. It's also great to hear that you enjoyed the food and drinks and found the hotel to be beautiful. During normal operations, it was easy to picture the resort as a party haven for tourists who wanted to let loose and enjoy a slice of exciting nightlife without wandering too far from the resort. So happy we got him. Roof top Erik took us to the rooftop to check it out. My one complaint is that between a busy lobby, the music playing, plexiglass separators and masks, it's a bit hard to hear what's being said. I have shared your words with the corresponding department. Related: The ultimate guide to tipping while traveling. From the elegance to great food my trip here was amazing. the minibar because they did not do it on their own. Certain hotels have resort fees. Felipe was great with room service, Brandon was an awesome server at the 16th floor rooftop pool. Taxes and fees that are shown are estimates only. We'll run a soft credit check to find special offers, but it wont affect your credit score. Not to mention impeccable service from our server Ernesto! Thank you for sharing your experience at the Royalton Chic. The staff is very friendly The Bad: The food at almost every restaurant is average at best. HOTEL: The hotel appears to have been built in the 1990's, but is in very good condition overall. Delight your senses and feast on gourmet cuisine from around the world. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. We had some that had king beds and some that had two queens both rooms were pretty much the same. Then they put us in the wrong room. Thank you again, and we look forward to seeing you on your next trip to Royalton Suites Cancun!Luxury RegardsJorge CastroGeneral Manager. We gathered most information from other butlers. Camera crew They little guy taking photos was great, he worked with our group and got some good ones. I had Baja fish tacos while my friend had el pastor tacos both were great. The CHIC Suites Resort and Spa is Royalton's newest All-Inclusive in Cancun. We thank you for the kind review regarding the dining experience you had, especially by the Level 18 service and facilities. The pool was gleaming, not a lot of people though (not a bad thing). Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay. This site does not include all credit card companies or all available credit card offers. The beach cabana also had good food and service although I cant remember our server name unfortunately but he was fast paced with a positive attitude. Winged eyeliner is a science, and low lighting was not my friend. All cocktails pretty much tasted the same. Ask Kellie P about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, We compared the lowest prices from 12 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 11 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 9 websites, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 8 websites, We compared the lowest prices from 10 websites. Their gym would be a nice gym for at home but for a resort it is amazing. There were also places right on the same stretch of beach to rent wave runners or book other water activities such as snorkeling. Our main courses were both large portions neither of us could finish our meals. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. What are some of the property amenities at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? We did get a surprise performance mid-meal from a belly dancer. There was another outlet by the desk. The beautiful, private, white sand beaches are absolutely swoon-worthy! Appears very upscale. We all got plenty of food, shots and drinks, the service at the buffet is probably the best out of all the eatery places, very attentive. Sports bar DJ here a couple of nights and they were great at getting the crowd involved, service here could be a little slow, but order 2 drinks at a time, all you have is time so just enjoy or walk out and get a drink from the martini bar. While there are typically nightly events that occur, the rooftop was pretty empty both nights of our stay. I personally use a steamer at home for most of my clothes, so I didn't mind the lack of iron and ironing board.
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