When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Of course, every employees experience is different but we recently spoke with former Apple specialist Albert Adolphus to find out what it was really like for him: Time at Apple: I worked for Apple in a Connecticut store from October 2010 through May 2012. I also think readers might find the level of diversity among the talent at Apple very inspiring. The typical Apple Technical Specialist salary is $18. We give more than we take. At first I didn't understand why she was so upset about an easily replaceable phone. .date { Good luck with your process!-d } Apple is one of the most prestigious companies in the world, so it's not surprising to learn that getting a job there isn't easy.. Apple asks both technical interview questions, based on As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. 352 reviews from Apple employees about working as a Technical Specialist at Apple. More Job training: Apple has a specially designed training program for all new employees, referred to as Core training. A MacRumors reportechoes what our own sources tell us, and adds that someexisting roles are also being renamed. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Description. only. where everyone is welcome. Get your questions answered by an expert via phone, chat, email, or even Twitter. Less, User profile for user: They offered benefit options such as health care for all employees full- and/or part-time. var _EPYT_ = {"ajaxurl":"https:\/\/www.fondation-fhb.org\/wp-admin\/admin-ajax.php","security":"58ef36594c","gallery_scrolloffset":"20","eppathtoscripts":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/scripts\/","eppath":"https:\/\/www.fondation-fhb.org\/wp-content\/plugins\/youtube-embed-plus\/","epresponsiveselector":"[\"iframe.__youtube_prefs_widget__\"]","epdovol":"1","version":"13.4.2","evselector":"iframe.__youtube_prefs__[src], iframe[src*=\"youtube.com\/embed\/\"], iframe[src*=\"youtube-nocookie.com\/embed\/\"]","ajax_compat":"","ytapi_load":"light","pause_others":"","stopMobileBuffer":"1","vi_active":"","vi_js_posttypes":[]}; Most of those employees agree that the 39-year-old Cupertino, California-based tech giant is a great place to work. Well provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. From background and perspective Apple Inc. All rights reserved. Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. User level:Level 1. Challenge Daytona Bike Course 2020, /* ]]> */ Now Jeronimo is paying it forward: The leaders here remind me of the high school computer teacher who first inspired me to explore my interest in technology. This provides the opportunity to progress as you grow and develop within a role. Other benefits included stock pay options (up to 10% of your income quarterly at 15% of market value) and discounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. Another perk of working there: Customers love Apple, so my days were often pleasant. Through articles and guided exercises, the course covers the tools, services, and best practices used by a help desk professional, technical coordinator, or service provider for an organizations Mac, iPhone, and iPad users. I worked for Apple in a Connecticutstore from October 2010 through May 2012. At other times, you refer customers to support team members who get them up and running again. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. /* */ If you have ever entered an Apple store in the morning you will see just how perfect every iPad, iPod, MacBook Pro have been aligned without fingerprints. I spoke with a manager who asked when I'd be available for an interview, and we picked a time. You maintain composure and customer focus while troubleshooting and solving issues. See available Support roles. Hearing that there is a big deal Apple Retail Store meeting Sunday. Mac Genius. Hi there. The Apple Certified Support Professional badge is a required prerequisite to earn the Apple Certified IT Professional badge. font-size: 16px; Apple today launched updated professional training and certifications for IT support and management. Apples new professional training certifications will help us attract highly talented IT people and see that theyre successful carrying out our Ford+ growth plan.. The Apple mobile device and Mac certifications were provided to me as training for the roles. !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;r