We can replace your pumps! If you do not hear a loud vacuum sound when the machine is turned on, please see the troubleshooting section for No Power to the Machine. This website uses cookies to improve your experience while you navigate through the website. Is It Possible To Have My Portable Spot Cleaner Repaired? The reset button is located at the very top of the machine, on the right side. These cookies ensure basic functionalities and security features of the website, anonymously. Tug on the hose again to make sure it is properly connected. Ascertain that the black rubber seal around the top of the white dirty water tank is flush with the tanks surface. Make sure none of those are pinched, kinked, or smashed behind each other. Her work is published on many websites. Check the braided hose on the rear of the machine is securely fastened. Motorized Brush with Strong Suction Attaches to Pro-Deep Carpet Cleaner to Remove Tough Stains, Soils and Lingering Odors; Ideal for Home and Car Detailing SPECIAL PET OFFER! About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . This Warranty applies for normal household use only. We did like that you can measure out soap with the cap, however, as this saves you from having to keep a separate measuring cup on hand. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. With the Rug Doctor Deep Carpet Cleaner, you can keep your floors looking their best even in high-traffic areas. Does the area where you have been cleaning feel wet to the touch? There are a variety of stains that can be tackled with the help of trigger sprays. Your carpet should feel damp and you should see water returning into the upper white tank. You can learn about the reasons for the problems in detail and know the solution to the problem. If you are feeling strong suction, replace the filter inside the clear dome. Rug Doctor Trouble Shooting: No Spray. To see if this carpet cleaner, which earned a gold rating from The Carpet and Rug Institute, is worth the splurge, we put it to the test on several dirty surfaces. on FlexClean Review Guest Blog @thefinchfamilylife, on Cleaning with Twins! Find a repair shop near you. Securely place the full Clean Water Tank back onto the machine. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. Wed recommend vacuuming thoroughly before using this carpet cleaner if you have long-haired pets. What Should You Do If Your Clean Water Tank Is Leaking? Disassemble the unit and remove the Waste Water Tank. The replacement pump may not sit as snugly in the rubber mount as the original. We actually had to go over the rug twice to suck up all the grime that was hiding deep in the carpet. Oops. Need advice on cleaner? Check to see that the power cord is properly connected and that the power switch on the top of the machine is turned on. If you hate nothing more than piecing together products, youll be glad to hear that the Rug Doctor is essentially ready to go right out of the boxnote that its a big box, though. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Does the area where you have been cleaning feel wet to the touch? Spray tips were clear. Free shipping on many items . The grey and black vacuum hose should be in place. Then tilt your Rug Doctor back, roll it to the next starting point, and start again. Check the connections on the back of the machine. Exclusions and limitations apply. If you are having trouble, heat the hose ends with a hair dryer or heat gun, and try again. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. If the hand tool still has little or no suction, there may be a fault with your machine. Read full answer 11/16/2021 11:59:11 PM There is a single pump in the model Mighty Pro and the model X3, while there are two parallel pumps in the Big Track models. Stop and refill the reservoir with hot water and cleaning solution, and dump the dirty water down the drain or toilet. Experts recommend deep cleaning your carpets and rugs once per year, and if youre tired of paying for professionals to do the job, you might be eyeing a product like the Rug Doctor Deep Carpet Cleaner. Sometimes, people face problems through rug doctor portable spot cleaners. You may be able to disconnect the spray button wires through the black cutout. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. Only 2 screws and a screen. It should not feel loose on the axle. Rug doctor portable spot cleaner makes life easier compared to the old days. You can use your upholstery tool on furniture, stairs, mattresses, car mats, car seats and more. Some helpful tips. Press down on the double brass rings, hold them down, and insert the end of the solution hose into the center of the brass connector. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Explained. Press down on the double brass rings and hold them down. But you can also find the solution in this article. If you are still experiencing problems please call our Consumer Support Specialists - 01903 235558 TROUBLESHOOTING GUIDE Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. It does not store any personal data. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Firstly, check the plug is firmly in the mains socket, and the socket is turned on. Does the area where you have been cleaning feel wet to the touch? Mike - Between the daily wear and tear from shoes, pets and settling dust, and the inevitable spills and accidents, your carpets take a real beating. You can buy a Rug Doctor machine, or rent one at many supermarkets and home improvement centers. We purchased the Rug Doctor Deep Carpet Cleaner so our reviewer could put it to the test on a variety of set-in stains. Rug Doctor recommends using their products to pretreat stains. Run hot water through the filter in your sink for about 20 seconds. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If you use the Motorized Hand Brush, leave the machine running for up to 15 seconds after you have finished using it to ensure that the dirty water from the brush is collected in the tank. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Next, attach the solution line. Release the Soap & Scrub Button. Hold the machine's red trigger down as you move. Fantastic. Gently tilt the machine back and place a newspaper under the front of the machine. Is It Possible To Use Cold Water In A Rug Doctor? Repair service for the Portable Spot Cleaner is not provided by Rug Doctor. Once you do get it clean, youre supposed to leave the cap off so the interior can air dry. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! One of the selling points of the Rug Doctor is that it gets deep into carpets to stir up hidden dirt. The Portable Spot Cleaner is the answer to all of your carpet staining problems. $526.62 $ 526. Thorough preparation is critical to achieving the best results when cleaning any carpet, but even more so if your floors are very dirty. In theory, this should mean a shorter drying time for your carpets, but the rug we cleaned still took several hours to dry out completely. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. HOW DO I GET SERVICE UNDER THIS WARRANTY? If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. You may need to press and release the spray trigger for 10-12 seconds in order to remove any air from the spray tube. The manufacturer recommends no more than two passes over a very soiled spot to avoid soaking the carpet. If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. Empty the bag or canister of your vacuum cleaner and vacuum carpeted floors thoroughly. Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Machine acquired for normal household use (commercial and rental use is excluded). ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. Right off the bat, when we went to fill the water tank, we were surprised at how awkward the process was. Reply. Check the connection by gently pulling the hose upwards. Does it full-on spray, or just leak? Press down on the double brass rings and hold them down. Limit 5 per customer. Get the best deals on Rug Doctor Upright Carpet Cleaners when you shop the largest online selection at eBay.com. The fusible link should connect to the Rug Doctor's black wire. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If the area is wet, remove the filter from the clear dome on top of the white tank. Clean out the brush of any debris or hair that has become entangled. If youre looking for a carpet cleaner that can get deep into medium- to high-pile rugs, the Rug Doctor Deep Carpet Cleaner will certainly get the job done, pulling up dirt you didnt even know was there. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. Press down on the double brass rings and hold . The twist-off cap is located on the side of the tank, so we had to hold it horizontally under the faucet to fill it up. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. 62. . If the carpet is wet, you are ready to start cleaning. Part #12158 Part numbers and Alternate Part numbers If problems persist, find a repair shop near you. Login to make a RENTAL, or view your account. These cookies will be stored in your browser only with your consent. But opting out of some of these cookies may affect your browsing experience. Rug Doctor will pay the freight charges to return your Machine to you. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward "Super Boost Spray" could be improved. This cookie is set by GDPR Cookie Consent plugin. Check fuse box then check to see if the reset button has popped up, if it has, turn the vacuum switch to the off position before pressing the reset button. Instead of moving back and forth like you can with other carpet cleaners, we had to pull the machine backward in a straight path, then release the trigger, tilt the front of the machine up, and wheel it to the top of the carpet to do another pass. Youll see dirty water coming up through the see-through dome. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. We have the doctor deep carpet cleaner model with single pump. Section 1125(a). Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Turn the switch to Carpet, then press down on the red button and pull back slowly and steadily. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. View On Amazon View On Home Depot In This Article Setup Design Performance Stain Removal Additional Features Storage and Cleaning Price Competition Final Verdict Specs If you need to determine which of the two pumps requires replacement, switch the Rug Doctor on to the upholstery mode. If the white tank is around half full of dirty water, you have simply run out of water in the lower red tank and we'll need to refill the red tank with more water and cleaning solution. RugDoctor Water Pump Kit Alternative Views: $129.99 $179.99 Save $50.00 (27.78%) through 4/3/2023 Quantity: In Stock Free Shipping Over $35 Easy Returns Call (866) 972-8227 For Assistance Description Replacement Water Pump Kit for RugDoctor models WIDE TRACK, MIGHTY PRO, MIGHTY PRO X3. If water splashes out of the nozzles for the Wide Track model but does not spray adequately, check the spray nozzles for clogs first. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Resist the urge to make repeated passes over the same area. Our website uses cookies, which help us to improve our site and enable us to deliver the best possible service and customer experience. She loves crafts and has a deep interest in design and DIY projects. No instructions came with the box, so had to do some online research. Re-connect the pump's wires to the Rug Doctor's black and white wires. Make sure there is cleaning solution and water in the lower blue tank. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Its dual brush technology and powerful suction allow it to clean and dry carpets more efficiently than the majority of other leading brands, making it an excellent choice for families with children and furry friends. It has ten rows of stiff cross-action bristles that work the rugs from every angle. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. Lift the lid and remove the white tank from the Rug Doctor, then pour your solution mix into the lower blue tank. Only Rug Doctor solutions should be used in the Rug Doctor machine to avoid issues and for best professional cleaning results. Vapamore MR-1000 Forza Commercial Steam Cleaner. The cookie is used to store the user consent for the cookies in the category "Analytics". Rug Doctor will review all the facts involved and advise you as to recommended procedure. The only stains that remained steadfast were the mustard and permanent marker. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. Run hot water through the filter in your sink for about 20 seconds. Reply. Insert the end of the solution hose into the center of the brass connector. Technically. Now try a 5-foot path with the machine. Exclusions and limitations apply. If you click on links we provide, we may receive compensation. Check to see that the hose is securely attached to the brass connector before continuing. If you are experiencing problems with your Rug Doctor hire machine, our handy troubleshooting guide is here to help. Check for any obstructions in the wire mesh filter; you should be able to see light through the filter at all times. Follow the directions on the back of the Rug Doctor cleaning solution and fill the Easy Measure Solution Pour Cap with the recommended ounces of solution. SPECIAL PET OFFER! The cookies is used to store the user consent for the cookies in the category "Necessary". Check to see that the dome filter is properly attached. Rug Doctor Portable Spot Cleaner Not Spraying. This Warranty does not provide for a refund of the purchase price. If dirty water stops entering the upper tank, the lower tank is empty. Run hot water through the filter in your sink for about 20 seconds. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period.