Names, phone numbers and addresses of the following for the apartment application: Security deposit (usually equivalent to 1 2 months rent), Criminal and Credit Check Fee ($50 $150), Brokerage fee, if applicable. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you people at great jones think I am going to pay for air conditioning unit that needed to be fixed you have another thing coming to you as I will fight these charges you havent listed what was wrong and the person who wanted to inspect did not want me there at all which seems to be fraud to me. Hi Al 2, we appreciate your honest review. Hi Dylan Hicks, we appreciate your honest review. Great Jones never did walk through to record the existing condition of the condo when the contract was signed, so there was no way to prove what damage was done by tenants. I called every day (we live in Florida. He explained the process clearly and was able to accommodate us and our needs. The General Manager will manage properties as directed by the property owners and in accordance with the standards and procedures of JLL. At this point Greatjones lack of communication & professional left me to believe that they are incompetent, unprofessional & scammers. Please see the statements we have sent you YTD. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. International Association of Better Business Bureaus. Hi there, we appreciate your honest review. Turns out that the owner was NEVER contacted by Great Jones. I then decided to move out and here is where the problems come. International Association of Better Business Bureaus. Great jones is awesome . DO NOT WASTE YOUR TIME. After the property sat vacant for nearly two weeks, the move out inspection was finally completed but was not at all thorough. What if I was a family member, would I get the same treatment? I'm sure no licensed inspector has been in this unit. We are awaiting our documents to sign our lease to our new home. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. GJ interested tenants not paying on time so theys could charge late fee which they kept and which exceeded monthly management fee, then delay payment to owner by 2 months. But anywho I do not recommend! As a landlord I am so disappointed that I select Great Jones as my property management company. Notable mention: They also have had more turnovers in their staff than any company Ive ever seen. Premium property management companies in Indianapolis, like Great Jones, help property owners benefit from this with expert property management services in Indianapolis. We went around Great Jones. Thanks for everything. Reply from Great Jones Property Management. I applied for rental assistance. BBB Business Profiles may not be reproduced for sales or promotional purposes. Great Jones is not one of your typical property management companies in Indianapolis, Indiana. After multiple complaints from tenants and. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. leasing@greatjones.co or (239) 201-2164 Own rental property? We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. And They did not that in order. This amount to pay for the final repairs was taken our of the reserve. In closing great jones has one of the poorest communication and only responds by email. No reason and will not communicate. Whether you are new to the rental lifecycle or are an experienced landlord, you understand that renting a property can be a lot of work. They gave me a few numbers and called upon arriving. I love the fact that Great Jones Property Mgmt responds quickly to complaints for repairs once it has been submitted through the portal ! Tawny Robyn at their customer service center are BOMB.COM None of this was their fault but they did what they could to help me and I could tell. He charged this company $90! So I begin to correspond with the property via the suggested channels to no avail. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. toilet sealing, quality of **********). Great Jones is an American property management firm based in New York, NY. Thats right they charging me fees when theyre no longer managing the property. Stay away or it will cost you time, money and then peace of mind theyre supposed to provide by managing a property. Hello ***** and thank you for your message. They are also thieves. Every time I email the last person I talked to, its a new person answering me and saying So-and-so is no longer with us, but Im new and I can help you! Believe all of the horrible reviews! I explained and sent in paperwork showing I have a heart condition where I cannot be overheated. When I finally get a response, my questions are often left unanswered. They will not respond to your emails or calls and if youre lucky enough to get someone on the phone its with a third party company that has nothing to do with Greenville and has limited knowledge about any of the properties. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. After I applied I was asked for a copy of my lease. Even if local property manager Alex Varcheski promised me some money for repair and missing washer and dryer, I never got it. Hi Kaeleii Riser, we appreciate your honest review. We use dedicated people and clever technology to safeguard our platform. Where the organization is headquartered (e.g. Susan C Williams, thank you for sharing your positive experience! Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. My property is located in **********, ** which is where Great Jones operated as my property manager and is why I submitted the complaint there. Great Jones is a residential property management company. I have had 3 pipes break, which they did fix. Hi Haley Darnell, we appreciate your honest review. Their driving purpose is to provide the highest quality care for your rental properties . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. After that you need to leave any inquiry or request to support@gratjones.co and you could receive a response in a few days or never. Our team is made up of both real estate veterans and technology experts. But no one wants to do anything about. So wait now no real communication from the company since the 25th. I need to hear from GREAT JONES. FRUAD !!!!!!!!!!! When we moved out in July, we followed all the steps for moving out and notifying the company. I recently got an email from great jones property manager saying my lease is being terminated and it will not be renewed. We are very sorry to hear about this experience. Great Jones has not answered any of our calls or emails requesting the remainder of our deposit be sent. Copyright 2023 Great Jones Realty. Please understand that we did not held $1000, you did not have enough funds for the $2k reserve. Here are 8 tips for writing great reviews. Great customer service, fast response times for an out of state company, easy application submission, and overall great experience! My attorney has just started combing through their documents so we can sue them and has already found multiple errors where it is obvious they dont even know what South Carolina law is. Many landlords require a tri-state (New York, New Jersey and Connecticut) guarantor and prefer a relative. The entire experience from the first day they have been impossible to contact. Our focus? We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Well guide you through the process. Rent and bills were still due though. the temp was near 90 in the home). My experience with GJ was quite literally the worst interaction I have ever had with a company. Great Jones Resident Payments 717 N. Harwood Street, Suite 2800 Dallas, TX 75201 For your security, we recommend USPS Certified Mail (with tracking number), FedEx Ground or FedEx Express, or UPS. Barbara Ann, thank you for sharing your positive experience! Meaning houses that are thrown together to look good just to find all underlying problems after move in. Save your money and sanity!I wanted to share some additional follow up issues Ive experienced with Great Jones.After terminating them as my property managers due to a lack of effort and constant displays of incompetence.They have refused to release the funds they kept in reserve for the properties. Great Jones tells me since I'm on a month to month I don't get a lease. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Great Jones offers rental property management for South, Central, & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, and soon Texas! Our service and operations team is led by real estate pros with a collective 30,000 doors of experience. I was a tenant of Great Jones for 3 years. Application was submitted for an home 8/4/22 Emails and phone calls with no response Home sent to different management company app was not Now Im being told app is exp and I need to pay again for something that was poorly handled on they end I was advised for a month that someone will contact me and it never happens I was even told my app was incomplete and when asked what was missing no response My app had shown approved I live In ******* ** and need to relocate and this has been the worst experience. We were told it will be released in 3 months after all the pending bills are settled (see attached email communication). I recently visited my property in person and saw the poor workmanship with my own eyes and provided a few sample pictures with this complaint. . We are moving out due to post hurricane *** damages and they are selling the home and. While things were good initially, the past 6 months were a nightmare. It asked for my social security which I was not comfortable with. Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization, Auto-generated name of transaction (e.g. Details are as follows. It has been 4 nights. A minimum of three (3) years administrative/technical experience and knowledge of property physical systems. San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. I will definitely be gone after the lease actually started packing already. Grace Property Management. Absolutely terrible experience Horrible communication, late on updates/repairs/invoicing. Great neighbors, maintenance and quick and efficient service from management! We are owed our full security deposit of $1107. Rent, security and the brokers fee are generally due in the form of certified checks at lease signing. After he found out about it, it was fixed the very next day. Report this company in your location because they are taking advantage of innocent and desperate people. No wiggle room or understandings. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The carpet was in horrendous condition and I paid to have it cleaned upon moving in. MF Investments, thank you for sharing your positive experience! Useful. My air conditioning unit went out on 8/31/22 during the heat wave in Florida and it took great jones two weeks to fix it as they shopped around for the best quote. Run far far away! If you are wishing to dispute any items on your move out statement, please send an itemized list to ********************************* and we would be happy to review. Nobody cared to get condo association permission to do the job so it cost more than $3000 to pay through Great Jones to these AC companies and then more than $2000 to redo everything again according to condo association requirements. Hi Nadeem Iqbal, we appreciate your honest review. The application & $50 for fee was submitted on April 12, 2022. Took 2 months to fix a major issue that left me staying with my mom for that time period. 2023 Trustpilot, Inc. All rights reserved. I just recently placed a applicationI just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. Unfortunately, based on the information provided, we are having difficulty locating you in our system. We faced numerous maintenance issues, mainly HVAC, where we found ourselves living in a 90+ degree house for weeks at a time during summer months in **************. So property investors can thrive. We held 2k in reserve 1k for each property for 90 days for any expense that needed to be paid in the time period.. Great Jones is terrible, dishonest, sloppy, super unprofessional. The worst management company ever! If they didn't have breed restrictions they wouldn't have so many houses on the market. So inquired about my approval and request to transfer to a different property sense receiving approval, I noticed they had several properties available. I am not sure how old that carpet is as it was peeling up all through my residence. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are subleasing a co-op or leasing a condominium, board approval will be required. Im very happy they have so many negative reviews. From my experience it seems they are scamming people out of the application fees and pocketing in. Great Jones did not find a tenant until March of 2022 and during this long vacancy period they were uncommunicative and mismanaged by, for example, leaving the gas on resulting in charges to me of over $500. They kept $1000 reserve for each of the two units they were managing. Call today for details 414-202-9248. read more. It's August and still not fixed/replaced. Paid rent on time no issues. 5 reviews of Great Jones "Changing my rating to 1 star, none if I could. They barely answer the phone, and when they finally get you a Property Manager- they dont know which homes have already been leased. We rented a property from Great Jones property management on Oct 27, 2018. So residents can love where they live. Based on my own walk through, there were a number of items left off the report, including burned out light bulbs, garbage that was left in the unit, a broken threshold in the dining room, missing light cover on the bedroom ceiling fan, fixing original the doorbell that was removed by the tenant, and some general cleaning. One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it. Thank God I watch my stuff I was able to restart my own account in time before they came to cut my services off. This is the reason why you got back the check amount. Again I am requesting before & after picture for each service request. Companies can ask for reviews via automatic invitations. We sent you a check in the amount of $1301 ON 5/10/22. They did it w/o even telling me. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It is ridiculous that this company would allow such a scam to an elderly person. Our leadership team has spent over a decade building digital platforms and operational machines that have powered billions of dollars' worth of transactions for businesses like 1stdibs, Skillshare, Uber, and Warby Parker. It goes against our guidelines to offer incentives for reviews. Thank you for reaching out regarding your move out charges. He didn't know the AC wasn't working. The worst. There are many reasons why I would rate as 1 star, but the latest being that we didn't have ac for 83 days. Great company to work with !!! Thanks. So residents can love where they live. Great Jones has partnered with a company called Latchel to help intake all new maintenance requests. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or willing to, tell me if they sent the bill to the tenant, if the tenant responded, what's the next step, just silence, no one responds to my queries. BBB is here to help. Roofstock, a proptech startup aimed at making it easier to purchase an income-producing property, announced Wednesday its acquisition of Great Jones, a property management platform that Roofstock intends to utilize for its "end-to-end single-family rental platform." Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities; Estimated compensation for this position is: 80,000.00 - 90,000 . The application & $50 for fee was submitted on Feb17th 2022. Looking to rent? If Great Jones truly completed all the work they purport then they must provide before and after pictures as proof the work was completed. Hi Elisandro Feliz Matos, we appreciate your honest review. I currently am a renters and my house had a problem that was beyond tenant repair. And They did not that in order. Great experience Ive had a wonderful experience with Great Jones as all of the customer reps were very helpful and Mr. Pasquale the leasing officer was amazing . I contacted the maintenance service provider.Initially the repair company contracted to do the work never showed. We are committed to delivering a delightful experience and improving your profitability, and we tie our service fees to it. I contracted with Great Jones as a property manager in August 2021. Verification can help ensure real people write reviews about real companies. Terrible company. Incredibly stressful. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Disgusting. As a landlord I am so disappointed that I select Great Jones as my property management company. We will reach out to you directly and do our best to resolve this with you.
La Grange Kentucky Obituaries,
Apple Mdm Push Certificate Expired,
Articles G