Non-Insurance benefits / products are provided and serviced by AGA Service Company. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. },{ Travel insurance: which policies have the best covid cover? Do Not Sell or Share My Personal Information. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Online services such as StubHub, TicketNetwork and VividSeats.com serve as popular marketplaces for ticket sellers and buyers, but they do come with some cautionary notes. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. Your tickets wont be refunded if youve simply changed your mind. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. If you're not completely satisfied, you have up to 15 days (or longer, depending on your state of residence) to request a refund, as long as you haven't departed for your trip or filed a claim. Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. On . Terms of Use. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Pearl Jam will hit the road again in 2023. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Plans include insurance benefits and assistance services. What it Covers All tickets 100% authentic and valid for entry! In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. If you have ticket insurance for an event thats been canceled, or you cant make the rescheduled event date, you can cancel your plan and receive a full refund of your insurance plans cost. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. comes in. Sometimes, we never know what life is going to throw our way. What is AXS Premium? I highly recommend Allianz for events such as this. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. These might include confirmation emails, app screenshots, credit card statements, or similar. Allianz Partners Australia has launched a new self-service refund portal that will automatically calculate the premium refund that customers impacted by COVID-19 might be entitled to,. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. Plus, when you really need them the most, theyre there for you. If you were referred by a travel agent, enter the ACCAM number provided by your agent. Ticketplan's terms can be found on the Ticketplan website. Allianz Global Assistance's event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. Its tough to stomach, especially when you consider the average ticket prices for the most in-demand events. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. By continuing past this page you agree to our If I have Allianz ticket insurance and miss an event, can I get a refund? It doesn't apply to housemates who aren't family members or due to attend the event. Date of experience: 24 . Full refund. Thats where. By clicking a link you are consenting to this. Can I get my money back for cancelled or postponed events? With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance." Or, you can also file an event ticket insurance claim by contacting the Allianz Global Assistance claims office at 800-334-7525. Sometimes, we never know what life is going to throw our way. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm. What is Allianz Global Assistance Event Ticket Protector Insurance? Help with allianz insurance for concert tickets. We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Are AXS Premium tickets sold for every event? Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. To update your insurance plan, please visit the online management tool. . Read our. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. Get Help. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. How do I cancel my ticket insurance? - Ticketmaster Help Do Not Sell or Share My Personal Information. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. Volkswagen owners should follow this claims process: Step 1 - Contact your nearest Volkswagen authorised retailer or repairer and let them know that your car is protected by this warranty. can reveal. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. *A travel supplier's cessation of operations due to its financial circumstances may not be available as a covered reason under all plans. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: {{annualTravelBanText}} {{travelBanDateFormatted}}. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after, Ukraine; Belarus; Moldova, Republic of; (North) Korea, Democratic People's Rep; Russian Federation. I was very satisfied with my purchase from Allianz. Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. So I signed up for my refund, which they said would take 6-8 weeks to process. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. Required Documentation - Allianz travel insurance About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. How do I file a claim for Event Ticket Protector Insurance? Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Life Can Upstage Your Planned Events Now I am out all of the money for the plane tickets and the money I paid for this misleading policy! Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. Please see your plan for full details. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. You can find the documentation and information required to file your claim on your claim filing confirmation. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. I missed Abba Voyage but I can't make an insurance claim The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . If you purchased Allianz ticket insurance for an event thats been rescheduled, and you plan to attend on the rescheduled date, you can update your plan to protect the new date. The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. Ticket Insurance. Plans include insurance benefits and assistance services. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance here. Event Ticket Protector does not cover cancellation due to a personal change in plans. Event Ticket Protection Ticket purchase confirmation, including proof of payment - Purchase confirmation and receipts for your tickets, and any additional expenses you have paid related to your claim. For Event Ticket Protector, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment.3. What is Allianz Global Assistance Event Ticket Protector Insurance? "mainEntity": [{ Can I buy insurance for my tickets? - Ticketmaster Help If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. It works quite simply; for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. How do I file a claim for Event Ticket Protector Insurance? Purchasing Allianz Event Ticket Insurance through Ticketmaster will gain you access to Allianzs 24-hour helpline where a multilingual staff of problem solvers can help you. Buying ticket insurance when you get tickets at Ticketmaster protects your investment in the case of an emergency. Terms, conditions, and exclusions apply. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Claim Status | Allianz Global Assistance - Allianz travel insurance It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. COVID-19 FAQs | Allianz Global Assistance - Allianz travel insurance How do I file a claim and get a refund if I have ticket insurance? Please note that your cancellation rights are no longer valid after this initial 21-day period. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. Check a Claim. {{quote.travel_dates ? Plans include insurance benefits and assistance services. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? What is ticket insurance? Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty Allianz Global Assistance Reviews | Read Customer Service - Trustpilot Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button during checkout. Remember, these are the average prices.2 Box seats, front-row perches and other premium seating options can cost several times those average prices. Stuff happens. Can I get a refund for a cancelled or postponed event? In other words, event ticket insurance protects the investment you make when you purchase event tickets." A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergencies. The XCover claims process is quick, so keep a close eye on your emails to ensure there's no delay. Buying Tickets - AXS Help Center If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. Maybe you can give them to a friend if they have the same taste as you, dont have already plans and can find a babysitter.
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